Order without Tax and Credit card payment issue

-- HikaShop version -- : 4.4.1
-- Joomla version -- : 3.9.24

Hi!

I just received an order in my clients eshop that has no tax value included in price (all products have 24% tax value) and also the customer chose credit card payment method, but there is no payment info in the backend order History (It should write there that the payment has failed or cancelled or something).

It's really strange and i have no idea what caused that, maybe you have?

Thank you

Hi,

What do you mean you don't see any taxes?
Look at the screenshots, all products have 24% tax value, until now all orders where with tax included except the last two.

Thank you

Actually i found the problem, i had only Greece in Tax Zone.