Cannot Checkout

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3 years 2 months ago #335214

-- url of the page with the problem -- : community.advancn.org/shop/checkout/confirm
-- HikaShop version -- : 4.4.2
-- Joomla version -- : 3.9.26
-- PHP version -- : 7.4.22
-- Error-message(debug-mod must be tuned on) -- : Warning
Page not found : confirm

Hello,
My system was working fine, and I have made no changes to it.
Now, I cannot check out to complete an order. See attached images.
This is the same if I use credit card or check.
I have run debug, and nothing appears.

Can you recommend anything?

Last edit: 3 years 2 months ago by wrina iamwe.

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3 years 2 months ago #335215

Hi,

This looks like a SEF issue.
First thing I would recommend is to update your HikaShop and see if that helps.
If not, could you provide a screenshot of the settings under the Checkout tab of the HikaShop configuration and more precisely of the "force menu on checkout" setting ?
I suppose that you have selected the "checkout" menu item from your main menu. Could you provide screenshots of the settings of that menu item ?
Also, under the "Features" tab of the HikaShop configuration, you have a SEF section. There, there is a setting "Checkout SEF name". This might be in conflict with the menu item alias being "checkout" since this usually defines the controller in the URL of the checkout. What do you have in that setting ?

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3 years 2 months ago #335221

Nicolas,
Thanks for responding -- it now works
I've updated Hikashop and changed force menu on checkout.
Thanks for your help.
Wrina

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