Adjust emails / orders prior to payment

-- HikaShop version -- : 4.73
-- Joomla version -- : 4.3.2
-- PHP version -- : 7.4
-- Browser(s) name and version -- : chrome

I have a couple of scenarios I want to adjust:

1. Payment not completed
When someone places an order, and they go to paypal and do not complete the order. The EMAIL that goes to the admins there is nothing on the email stating that they order is in PENDING Status

Also, when I go to the Order listing, it is not easy to see the PAYMENT status on the order

2. Payment IS completed
Again is there a DIFFERENT email that is sent to the ADMIN that they payment has been completed, and something easy to see?

3. Payment is completed and order is shipped
Once the order is shipped, what can I do with the order, so the customer and admin receives a notice that the order has been SHIPPED and is completed?

thanks,
Laura

Thank you again for your responses.

I need to figure out how to make sure that once payment is confirmed... that the status automatically changes to PAID

Here is how I have it setup.

Should I be using a different payment plugin for paypal?

How can I tell if paypal is talking properly to hikashop? FYI, in virtuemart it was 'talking' meaning it would change the status automatically to confirmed, then our admin received an email that it was paid.

I also attached an image of all of the emails, they are all set to published.

Is there anything else you recommend that I do?

Also as the CUSTOMER when I get the order at the top it says:

We are pleased to confirm the creation of your order No. C1Z5J72 at gam-anon.org/mm4/ on the 2023-06-29 at 12:52


can i change the language of this, to add more text? Could I change this in the language overrides?

I want to add, if you processed your payment, we are waiting until it is confirmed, then you will receive a 2nd email that payment has been received. If you haven't yet paid, you can pay by clicking on the button at the bottom of this invoice.
If you have questions please call: xxxxxx

thanks
Laura

Ok, i am now using Paypal Checkout.

I put in the all of the keys.

But when I get to the payment page it is blank.

i'm so close!

thank you again for all of your assistance

I adjusted settings again, now I get the following error: on payment

Notice: Trying to get property 'user_email' of non-object in /home/customer/www/gam-anon.org/public_html/mm4/plugins/hikashoppayment/paypalcheckout/paypalcheckout.php on line 233

You are a lifesaver! Bingo!

I'm still getting this error though:
Notice: Trying to get property 'user_email' of non-object in /home/customer/www/gam-anon.org/public_html/mm4/plugins/hikashoppayment/paypalcheckout/paypalcheckout.php on line 233

Since Im using guest checkout, I don't see an option for email. I added a custom field, emailaddress, do I need to call it user_email? I don't see that as a valid field.

thanks again,
Laura

I have something setup wrong still... so close!

I PAID via paypal
I received confirmation from Paypal that it was paid
The email I got from the order is that it is CANCELLED

Please see the settings that I setup (Cancelled is for invalid), and confirmed is if verified.

I can't thank you enough. This all happened via a J4 migration and we thought we were going to stick with virtuemart, then it wouldn't work, so in a few days I have to get hikashop up and running so we can go live with the site. I really appreciate your assistance in getting me over the hump. I have wanted to switch this client to hika years ago, and they fought back... they don't like change, so now I gave them no choice... but I have to deliver.

thanks,
Laura

I upgraded, but now I'm getting display errors:

Notice: Undefined variable: stock in /home/customer/www/gam-anon.org/public_html/mm4/components/com_hikashop/views/product/tmpl/add_to_cart_ajax.php on line 82

page:
gam-anon.org/mm4/literature-summary/onli.../gam-anon-literature

Also, I want to have the GUEST include their EMAIL ADDRESS, I add the field emailaddress, but I don't see it where I can enter it when filling out the order.

thanks,
Laura

thank you again for your patience!!

Yes that removed the error on the display screen --> PERFECT!

Yes, I see the email address, how do I make it REQUIRED?

When I click on the paypal button, I get 2 popups.
- one popup is a blank white screen that says 'blocked'
- when I close that, then I see the popup to login to my paypal account which works!

Payment Flow:
- When I go to the back end the order status = CANCELLED (even if the payment went through)
- It seeems the 'shipping' isn't working, meaning the shipping address isn't being displayed anywhere, but it was before, do I have to adjust the views?

thanks,
Laura

Ok, I will create new tickets with the specific issues with the Paypal Checkout Plugin not working properly.

thank you again for your assistance.

-- LAura