Option to pay for created order in "My orders" not showing

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  • Hikashop Business
7 months 3 weeks ago #360046

-- HikaShop version -- : 5.0.3
-- Joomla version -- : 4.4.3
-- PHP version -- : 8.1
-- Browser(s) name and version -- : Firefoz

Hello,

I believe there should be away to allow customers to pay for an order through the "My orders" panel.

I think this is done via the "Payment of orders not paid immediately" option set to "Yes" in the Configuration/Orders section.

Problem is I've got "Payment of orders not paid immediately" switched to "Yes", but when I go to "My Orders" I'm not seeing an option to Pay - should this appear under the "Actions" dropdown?

I have added screenshots to illustrate.

Any help much appreciated - as always.

Kind Regards

D


DunxMax

The more we learn the less we know.
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7 months 3 weeks ago #360051

Hello,

Your order in order to offer the pay later option in customer panel, have to be in the correct order statuses



The order status have to be define as "Unpaid" as shown on the screenshot below :


Regards

Last edit: 7 months 3 weeks ago by Philip.

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  • Posts: 76
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  • Hikashop Business
7 months 3 weeks ago #360055

Hi Phillipe,

Thanks for getting back to me.

I don't see the "unpaid" column in my backend, and I don't see it as an option to add as a column - see screenshots.

Do I need an additional plugin to get this functionality?

Kind Regards

D


DunxMax

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7 months 3 weeks ago #360058

Hi,

You need to go to the System>Order statuses menu in order to configured your order statuses.

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7 months 3 weeks ago #360061

Ah, found it now. Thanks a lot.

You must get fed up with us blithering idiots!

D


DunxMax

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7 months 3 weeks ago #360062

No worries.

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