-- HikaShop version -- : 5.0.4
-- Joomla version -- : 3.10.12
-- PHP version -- : 8.2.18
-- Browser(s) name and version -- : Edge
-- Error-message(debug-mod must be tuned on) -- : Error 500: SMTP Error: data not accepted.SMTP server error: DATA END command failed Detail: 4.4.62 Mail sent to the wrong Office 365 region. ATTR35. For more information please go to
go.microsoft.com/fwlink/?linkid=865268
[ValidationStatus of '' is EmptyCertificate] [LO1PEPF000022FE.GBRP265.PROD.OUTLOOK.COM 2024-04-26T21:26:54.635Z 08DC62A6D51436EF] SMTP code: 451
I have had to update my email configuration as MS changed my settings. I now have to provide a different address, different port and do not need to provide authentication. I have updated the website, servers etc without any problems.
However HikaShop order status update is throwing an error.
I have sent email to a test user from the HikaShop Customer screen with no problems. But if I send order status notification updates, I get the error the mail has been sent to the wrong Office 365 region.
I have the email configuration setup with the relevant from and reply to emails. I have taken these settings out to use the default joomla address, but this made no difference. I do not have any additional email settings in the order status notification settings.
Please advise, why this area does not work any more.