Email to a filtered selection of customers in the order page

  • Posts: 60
  • Thank you received: 6
  • Hikaserial Standard Hikashop Essential
2 months 17 hours ago #363499

-- HikaShop version -- : 5.0.3
-- Joomla version -- : 4.4.3
-- PHP version -- : 8.1.27

Hi,
I need to send a email to some customers who have bought a specific product.
So far, what I do in the Order page is:
- I filter by "product" and "confirmed"
- I select all the orders selected and export as csv
- I open the csv in a spreadsheet
- I copy the email columns (or export it as csv)
- I paste in a text editor (or open the new csv in a text editor)
- I search and replace all the line breaks by a comma
- I copy and paste in the cci field of an email client

Well, it works but it's time consuming and I can't reasonably teach that to a non-technical minded customer!

Is there a better way to do this?
Thanks

Please Log in or Create an account to join the conversation.

  • Posts: 82868
  • Thank you received: 13376
  • MODERATOR
2 months 14 hours ago #363501

Hi,

Yes. You could use the extension AcyMailing in order to send your emails. It has an integration with HikaShop which can automate all of this thanks to the triggers and filters:
docs.acymailing.com/addons/joomla-add-on...n-order-is-confirmed
docs.acymailing.com/addons/joomla-add-on...s-on-their-purchases

Please Log in or Create an account to join the conversation.

  • Posts: 60
  • Thank you received: 6
  • Hikaserial Standard Hikashop Essential
2 months 13 hours ago #363506

Ok, thanks
It's the list segmentation feature which I need to target customers who have bought a specific product, right?

Please Log in or Create an account to join the conversation.

  • Posts: 82868
  • Thank you received: 13376
  • MODERATOR
2 months 9 hours ago #363507

Hi,

I'm not sure exactly what edition of AcyMailing allows for what. I would recommend confirming with AcyMailing's staff.

Please Log in or Create an account to join the conversation.

Time to create page: 0.059 seconds
Powered by Kunena Forum