activation code send back to customer order

  • Posts: 2
  • Thank you received: 0
11 years 9 months ago #89215

i've a shop of software with hikashop

the customer place an order of a software product of which i send to customer an activation code

how can i send back by mail to custromer the recipes of the order or the invoice of the order with the activation code?
is possible to create extra field on the order table?

Please Log in or Create an account to join the conversation.

  • Posts: 26158
  • Thank you received: 4028
  • MODERATOR
11 years 9 months ago #89223

Hi,

With HikaShop business you can create "order custom fields".
After that, if you want to resend an email in HikaShop, you have to use the status modification popup.
While changing the status of an order, you can check the box "notify customer". At this moment, you would have the email content and you can modify it.

You, so can change the order to "shipped" (without notification) and then to "confirmed" (with notification) in order to resent an email.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

Please Log in or Create an account to join the conversation.

Time to create page: 0.054 seconds
Powered by Kunena Forum