Payment method switched off but still shows

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11 years 2 months ago #121965

-- url of the page with the problem -- : www.littlelizzy.nl
-- HikaShop version -- : latest
-- Joomla version -- : 3.1
-- PHP version -- : x.x.x
-- Browser(s) name and version -- : XXXXX x.x.x
-- Error-message(debug-mod must be tuned on) -- : Error_message

Hi,

In the payment methods I see 4 methods while I have only 2 active (IDEAL and Paypal). Refresh and clean cache gives no result.

I have not seen this before. Any ideas?

Thanks.

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11 years 2 months ago #121974

Hi,

Can you do screenshots of the options of each of your payment methods and of the payment methods listing page of the backend so that we can see how you configured them all (you can hide sensitive data on the screenshots) ?

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11 years 2 months ago #122007

Thanks for the reply.

I managed to deactivate them of but not by the normal way.

I add 2 images.

Image 1 of the methods, where in my instance IDEAL PAYPAL was switched off but still showing.
Image 2 of the method itself. The arrow points to thing I put to NONE. The title (dutch) is entry level. Indeed if I put it to ALL it shows up again.

With this workaround it seems to be fixed for me, but still it is weird that it shows while deactivated.

Attachments:

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11 years 2 months ago #122024

If it's ideal payment methods that you see even though they are deactivated, it's potentially an issue of that plugin. We cannot reproduce the issue on our end with the payment plugins we have by default in HikaShop.

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11 years 2 months ago #122118

Thanks, I'll inform them.

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