Currency error with sagepay plugin

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11 years 14 hours ago #134189

-- url of the page with the problem -- : mywebsite.com/mypage
-- HikaShop version -- : 2.2.2
-- Joomla version -- : 3.2
-- PHP version -- : x.x.x
-- Browser(s) name and version -- : XXXXX x.x.x
-- Error-message(debug-mod must be tuned on) -- : Error_message

Hi,
if I try the Sagepay plugin in Simulation mode with my Testaccount the following message appears:
Currency: EUR
The Currency you have supplied is not accepted by your Simulator account. You can add currencies in the Account page of Simulator.

The Currency in my Sagepay Account is definately EUR (EUR, Dollar, GBP). But it seems that i'm the only one with this problem. So is it the plugin or is it Sagepay that fails?

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10 years 11 months ago #134288

Hi,

Regarding the error message your website is correctly sending a price in the good currency (euro), so the problem is probably coming from the way you configured your simulator account, you should probably directly ask sagepay about this issue.

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  • Posts: 101
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10 years 11 months ago #136252

Ok, it seems that the problem was on Sagepays side. They newly configured currency and it works now.
Beside that, do you have plans to extend the Sagepay plugin in that way, that the customers can stay on the vendors site and not redirect to Sagepays site? It always looks more professional if the customer can stay on the vendors site.

If not, can you suggest a payment provider with a settlement in Germany, where the customers can stay on the vendors site to me? It should handle all common credit cards and paypal as an option if wanted by our clients. Our clients only sell in Germany.

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10 years 11 months ago #136306

Hard to answer to that question. Ideally, we would like to do it. Realistically, it won't be done in the short term unless someone is willing to pay for that development since it's not our priority.

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