Plugin: postfinance Switzerland

  • Posts: 7
  • Thank you received: 0
10 years 11 months ago #134612

-- url of the page with the problem -- : ledbillig.ch
-- HikaShop version -- : HikaShop 2.2.2
-- Joomla version -- : Joomla! 3.2.0 Stable [ Ember ] 6-November-2013 14:00 GMT
-- PHP version -- :5.3.23
-- Browser(s) name and version -- : Chrome Version 31.0.1650.57 m, Firefox 25.01
-- Error-message(debug-mod must be tuned on) -- : amount too long or not numeric: length 7 MAX:15

Hi there,
When payment attempt with the Postfinance plug in I always get the following error message:
amount too long or not numeric: length 7 MAX: 15
I was on the phone with the Postfinance customer support and they told me that the final amount will be sent with special characters.
So, for example, But 15.50 CHF Postfinance therefore requires only Numeric characters 1550 CHF

Where I can change that?

Thanks and Regards
China

Please Log in or Create an account to join the conversation.

  • Posts: 12953
  • Thank you received: 1778
10 years 11 months ago #134623

Hi,

1. Can you download the last Hikashop version through our website, install it, and test it again ?

2. if it still don't work, can you show me more information about the error that you are having through some screenshots ?

Thank you.

Please Log in or Create an account to join the conversation.

  • Posts: 7
  • Thank you received: 0
10 years 11 months ago #134625

Hi,
I install the new Version but it comes the same Error.
It is my Test account from Postfinance.
I send some pictures at attachment.
Regards.

Attachments:

Please Log in or Create an account to join the conversation.

  • Posts: 12953
  • Thank you received: 1778
10 years 11 months ago #135152

Hi,
Sorry for the late reply. I just tested it on my end and it seems to be ok, can you send me a temporary back-end access through a private message so that I can directly reproduce and fix issue ?

Please Log in or Create an account to join the conversation.

  • Posts: 7
  • Thank you received: 0
10 years 11 months ago #135389

Hi,
you have received my private message?
Regards
china

Please Log in or Create an account to join the conversation.

  • Posts: 12953
  • Thank you received: 1778
10 years 11 months ago #135501

Hi,
Sure I've just done some tests, and found out from where the problem was coming from, can you test it with this last version of the Postfinance payment plugin ?

Attachments:

Please Log in or Create an account to join the conversation.

  • Posts: 7
  • Thank you received: 0
10 years 11 months ago #137311

Hi,
Thank you for fixing.
It's working well now.
Regards
china
:)

Please Log in or Create an account to join the conversation.

Time to create page: 0.075 seconds
Powered by Kunena Forum