hikashop/ccideal return successful after canceling

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10 years 11 months ago #136206

In Hikashop we have installed the iDeal plugin and the cciDeal-platform. It all seems to work as long as you don't cancel the order. When a visitor is redirected to the site of the selected bank and cancels, the order is marked as Payed. In ccideal-platform and in Hikashop too. So now we don't whether an order has been payed or cancelled.

The used software is:
- Joomla 3.2.0
- cciDEAL Platform 3.0.7
- cciDeal Hikashop-plugin 2.0.4
- Hikashop 2.2

I have no clue if the problem is in Hikashop or cciDeal, but I hope you can help me.

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10 years 11 months ago #136304

Hi,

The problem is either with the ccIDeal plugin or ccIDeal itself. In both cases, we cannot help you as we didn't develop that plugin.
Please contact the developers of that plugin for help with your issue.

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