Paypal sends client back after choosing creditcard

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10 years 11 months ago #136447

-- url of the page with the problem -- : artlantismedia.com
-- HikaShop version -- : 2.2.2
-- Joomla version -- : 2.5

Hi,

The paypalplugin works Ok when clients have a Paypalaccount. When a client does not have an account with paypal they can choose to use their creditcard with Paypal......... well, in my case this doesn't work. When a client chooses to use a credit card this is the answer they get:

Impossible de traiter le paiement. Veuillez contacter le vendeur car l'adresse de livraison qu'il a fournie n'est pas valable, et il a demandé à ce que votre commande soit expédiée à cette adresse.
Retour sur Artlantismedia.com

Impossible de traiter votre requête pour le moment. Retournez sur Artlantismedia.com et choisissez une autre option.


Since i don't have/use creditcards I really do not know how to set it up. Do I have some settings wrong in my plugin? ....or in my paypalaccount? Can somebody explain how to set it up correct?

Thanks

Sjaak

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10 years 11 months ago #136519
The following user(s) said Thank You: Sjaak

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  • Posts: 261
  • Thank you received: 5
10 years 11 months ago #136557

Thanks Nicolas,

Setting the address override option to no seemed to have solved it. I did a testorder as 'new client'. Paypal opened normally, without sending me back and I could choose a creditcard. Like said; I don't have a creditcard so I could not finish the order/test. I will have to wait for a client coming up using a creditcard and do that part of the test for me.

Sjaak

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