Alphauserpoints broken in 2.2.3 business

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10 years 10 months ago #140220

-- url of the page with the problem -- : nucleus-soundlab.com
-- HikaShop version -- : latest
-- Joomla version -- : latest
-- PHP version -- : 5.3.238
-- Browser(s) name and version -- : latest Chrome
-- Error-message(debug-mod must be tuned on) -- : Error_message

Hey there,

I just got an email from a customer that they were not able to pay with points. I did a checkout myself, and sure enough that payment option is not visible. I have changed nothing with AUP in months. I did install 2.2.3 in mid-December so I'm assuming it's been broken since then.

I checked the payment plugin itself and it was still activated and all settings the same as usual. Customers have been still accumulating points. But not able to spend them.

I updated to the latest AUP and that did nothing. Is it a known issue that the AUP plugin doesn't work anymore?

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10 years 10 months ago #140227

Hi,

The plugin "alphauserpoints" didn't change since several months (July, for a patch for HikaMarket compatibility).
The plugins "user points" have changed and got some improvements.

Can you please provide a screenshot of your payment point configuration ?

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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