Paypal sends multiple confirmation emails

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10 years 10 months ago #140236

After paying through PayPal, the confirmation email is sent out multiple times. We contacted PayPal, but they say the problem originates in our system, not theirs.

Has anybody ever had this problem before? What can we do?

Thank you!


-- url of the page with the problem -- : www.elqava.com/index.php/subscriptions
-- HikaShop version -- : HikaShop Business: 2.2.1
-- Joomla version -- : 3.1.5
-- PHP version -- : 5.4.19

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Last edit: 10 years 10 months ago by nietner.

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10 years 10 months ago #140267

Hi,

The email you received are iDEAL emails, not HikaShop one.
Please contact the developer of the iDEAL plugin.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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10 years 10 months ago #140504

Again, the email is created and sent through the Hikashop system.

Thank you for your help.

Last edit: 10 years 10 months ago by nietner.

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10 years 10 months ago #140559

Hi,
Can you download the last Hikashop version through our website, install it and test it again ?

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