PayPal Issue

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10 years 8 months ago #147117

I am having two issues with my sales done via PayPal. First the shipping address does not seem to be going to PayPal even though I have the setting in the payment plugin set to pass the shipping address. Also PayPal has suddenly started making me "capture" all the payments made through HikaShop.

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10 years 8 months ago #147128

Hi,

Can you please provide more details about the shipping address and your paypal plugin configuration ?
Are you using a "shipping address override" with your shipping methods ?

About the "capture", it is something link to the "Enable validation mode" option.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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10 years 8 months ago #147432

Hello,

Here is a screen shot of the configuration for the page.

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  • MODERATOR
10 years 8 months ago #147433

Hi,

You need to change the "no shipping" option in the PayPal options for the shipping address.

Regarding the payment capture, it's because you turned on the "enable validation mode" option there.

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