Paypal plugin not directing to paypal.

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10 years 7 months ago #153702

I just tested my paypal plugin for the first time. when I click "Finish" on the checkout page ( siccreations.org/index.php/component/hikashop/checkout ) it seems to reload the checkout page instead of directing to paypal. The url changes to- siccreations.org/index.php/component/hik...checkout/step/step-1 , but the page looks exactly the same.

I'm attaching screenshots of my plugin settings page.

My site is not launched yet so feel free to create an account and try moving through the checkout process.






-- url of the page with the problem -- : siccreations.org/index.php/component/hikashop/checkout
-- HikaShop version -- : HikaShop Starter: 2.3.0
-- Joomla version -- :Joomla! 3.2.3 Stable
-- PHP version -- : 5.4.27
-- Browser(s) name and version -- : Firefox 28.0
-- Error-message(debug-mod must be tuned on) -- : ?

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10 years 6 months ago #153710

Hi,

The issue I think is that you don't have any shipping method selection on your checkout because HikaShop couldn't find any shipping method. That's why it doesn't let you finish the order.
You should normally see an error message on the checkout but it seems that your joomla template is not displaying error messages:
www.hikashop.com/support/support/documen...tibility-issues.html

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10 years 6 months ago #153755

I've been investigating how to fix this. Still no luck. :(

Here are a few more details-

<jdoc:include type="message" /> is included in my template, and messages do show up. (Just not regarding this issue.)

I have turned on debug mode, but I'm not seeing any errors. I'm not sure where they should be displayed in the debug console. I will leave debug on in case this might help someone else to figure out my issue.

I'm using the standard checkout workflow for hikashop. (cart_coupon_login_address_shipping_payment_status_fields_confirm,end)

My shipping is calculating correctly, and correct shipping and payment methods are automatically selected on the checkout page.... so I'm really at a loss here...

Feeling very frustrated. I hope I can get this to work. I have spent so much time entering products and configuring hikashop now.

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10 years 6 months ago #153758

nicolas wrote: Hi,

The issue I think is that you don't have any shipping method selection on your checkout because HikaShop couldn't find any shipping method. That's why it doesn't let you finish the order.
You should normally see an error message on the checkout but it seems that your joomla template is not displaying error messages:
www.hikashop.com/support/support/documen...tibility-issues.html


Thank you for your response nicolas. I think I see what you are saying. There is no button to click under where it says Shipping Method. However, Hikashop IS selecting the correct shipping method depending on the order total. I have configured it to charge as follows:

$ 0.01 - $10.00 = $2.99
$10.01 - $20.00 = $4.99
$20.01 - $30.00 = $5.99
$30.01 - $40.00 = $6.99
$40.01 - $70.00 = $8.99
$70.01 - $100.00 = $9.99
$100.00+ + FREE SHIPPING

It works too! if you add items to the cart it calculates correctly. Also you can see at the bottom of the page it says "you chose shipping method: $xx.xx to xx.xx


However there it no button to select as there is for the paypal (which is also default and the only option).Why is there no button to select shipping method when it's obviously working correctly?


<jdoc:include type="message" /> is included in my template, and messages do show up. (Just not regarding this issue.)

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10 years 6 months ago #153760

I fixed it!!!!! Whohooo!!!!

What I did was remove _shipping from the workflow, and now it's working great!

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