Stripe plugin not working

Hi there,

I've just updated to the latest version of Hikashop business in order to use the new Stripe payment plugin. I have published it and added my API keys. When I go to make a purchase, I input my CC details. Once I submit that, I'm taken to a product category page with the message at the top:

Error charge : You must supply either a card or a customer id
The cart is empty

The purchase is automatically marked as cancelled by Hikashop and the funds do not appear in my Stripe account. Can you help please?

-- url of the page with the problem -- : nucleus-soundlab.com
-- HikaShop version -- : 2.3.1
-- Joomla version -- : 2.5.19
-- PHP version -- : 5.3.28
-- Browser(s) name and version -- : latest Chrome Windows 7

Hi,

Could you give us a screenshot of your stripe plugin settings ?
And enable the debug mode and see the detailed errors in Configuration > Files > Payment log file.

Hi Xavier,

Thanks for the support. But I fixed the problem. It turns out something went wrong with the 2.3.1 update that I did over 2.3.0. I deleted the Stripe plugin, and readded it inside the Hikashop component panel, did a global check-in and cleared cache - and the problem is gone.

So all is good now. Thanks so much for adding the Stripe plugin! My customers are already using it quite a bit successfully.