Paypal payment notification refused

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10 years 5 months ago #161121

-- url of the page with the problem -- : mywebsite.com/mypage
-- HikaShop version -- : 2.3.0
-- Joomla version -- : 3.2.4
-- PHP version -- : 5.3.2
-- Browser(s) name and version -- : XXXXX x.x.x
-- Error-message(debug-mod must be tuned on) -- : Error_message

I am getting this error email: A Paypal notification was refused because the connection to the confirmation server failed.

I have checked whether fsockopen is enabled, it is. I asked the hosting provider about any firewall issues and they replied with:

New outgoing mailserver IP address assigned with Reverse DNS to improve sending reputation
Note: There were many frozen mails in the server. I have removed those frozen mails and bounce back mails and assigned a new mailIP with rDns.

The problem persists. Any help would be appreciated.

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  • Posts: 12953
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10 years 5 months ago #161163

Hi,
The main reason about a failed fsockopen, is that your hosting company is blocking outgoing connections, so you should directly ask to your hosting company if you can use the "fsockopen" function.

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