Clicking on Paypal immediately redirects customer

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10 years 4 months ago #163858

-- url of the page with the problem -- : collinsvermontmaple.com
-- HikaShop version -- : 2.3.2 starter
-- Joomla version -- :2.5.22
-- PHP version -- : 5.3.28
-- Browser(s) name and version -- : all
-- Error-message(debug-mod must be tuned on) -- : none

Hello,

When someone tries to checkout and they select the radio button for Paypal it immediately redirects them to the paypal.com URL. I don't think this should happen until they click to submit their order. The radio button is a selector not an action button.

Here's the cart area: collinsvermontmaple.com/component/hikashop/checkout

Thanks,

Dawn

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10 years 4 months ago #163862

Hi,

Please provide a screenshot of your checkout configuration (section "shipping & payment").
You should have the option "Auto select default shipping and payment methods" set to "Yes".

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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10 years 4 months ago #164400

Hello,

I do have the option "Auto select default shipping and payment methods" set to Yes.

The screenshot is attached.



Thanks,

Dawn

Last edit: 10 years 4 months ago by artisanwebandprint.

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10 years 4 months ago #164430

Hi,

Jerome made a mistake, you want to have that option turned off if you don't want the system to process it automatically.

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10 years 4 months ago #164518

That took care of it, thank you.

Dawn

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