-- url of the page with the problem -- : deiman.biz
-- HikaShop version -- : 2.3.2
-- Joomla version -- : 3.2
-- PHP version -- : 5.4
Hi I am having trouble getting this plugin to work, I already configured it and tried the troubleshouting guide you provided.
1/ Check that the payments plugins are installed and published checked
2/ Check that you have configured your payment plugins (edit it and save its configuration)checked
3/ Check that your template is able to display error messages:
www.hikashop.com/en/support/documentation/61.html
checked
4/ Check that you have the payment view in the checkout workflow option of the configurationchecked
5/ If you restricted your payment methods to zones, check that the address you're using is inside those zones ! Otherwise the payment methods will be filtered out.checked
6/ Check that the currency you're using is supported by the payment plugins you're using. Some payment plugins only supports a limited number of currencies. You should check that with the support of the payment gateways you're using.I see that the only currency supported by this plugin is AUD I changed my currency to AUD for testing and it still doest show
7/ Please make sure that you didn't change the currency code of your currency. Otherwise, the payment plugins won't recognize your currency. If you want to change the display of your currency, we invite you to use the "format" option on the right of the currency options screen as well as the symbol field.checked
8/ When you select a currency or a shipping method in the options of the payment method, the payment method won't display unless that currency or shipping method is selected during the checkout. In most cases, these parameters shouldn't be selected so make sure they are unselected. To unselect them, you need to press the ctrl key and click on the selected currencies or shipping methods. Also remember if you selected one or several shipping methods here, when you add a new shipping method later on, you will want to go in the payment plugins options and select that new shipping method or it won't display any payment method for that new shipping method.checked
9/ Please check that you didn't set the access option of the plugin (via the plugins manager of Joomla) to something else than public.checked
10/ It can happen that the plugin's access is not set properly in the database. Please go in the Joomla plugins manager and edit the plugin and save it. That will sett the access if not present and might help solve your problem.checked