how to display authorize.net errors with AIM

  • Posts: 195
  • Thank you received: 5
  • Hikashop Business
10 years 3 months ago #168526

-- HikaShop version -- : 2.3.2 business
-- Joomla version -- : 3.3.3
-- PHP version -- : 5.4.31
-- Browser(s) name and version -- : Chrome
-- Error-message(debug-mod must be tuned on) -- : none

We're using AIM processing for authorize.net.

Orders are going through fine; HOWEVER, if a user enters wrong info (wrong card number, etc.) HS just returns the user to the Payment page but doesn't give them any information about why they were returned.

Is there a module position that does display this (that I've somehow removed from the template)?
Or is there some other way to display the reason why the checkout isn't processing?

Please Log in or Create an account to join the conversation.

  • Posts: 26158
  • Thank you received: 4028
  • MODERATOR
10 years 3 months ago #168527

Hi,

Regarding the authorize.net plugin, it looks like some joomla message are displayed if an error occured.

Please check that your template right display the Joomla messages.
www.hikashop.com/support/support/documen...tibility-issues.html

Code in the plugin which use the "joomla application enqueue message" function.

			case 2:
				$this->app->enqueueMessage(JText::_('TRANSACTION_DECLINED_WRONG_CARD'));
				$this->ccClear();
				$do = false;
				break;
			case 3:
			default:
				$this->app->enqueueMessage(JText::sprintf('TRANSACTION_PROCESSING_ERROR',$response_reason_code.' '.$response_reason_text));
				$this->ccClear();
				$do = false;
				break;

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

Please Log in or Create an account to join the conversation.

  • Posts: 195
  • Thank you received: 5
  • Hikashop Business
10 years 3 months ago #168675

Thanks.

The template was missing the 'message' entry.

Sorry for not catching that sooner.
(Working with a Strange Artisteer template :-( )

Please Log in or Create an account to join the conversation.

Time to create page: 0.054 seconds
Powered by Kunena Forum