Stock reduction on bank transfer

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10 years 1 month ago #176217

-- HikaShop version -- : 2.3.3
-- Joomla version -- : 3.1.5

Hi There. Wonder if you can help with the following:
We have the following payment options Bank Transfer and Card Payments.

When people select bank transfer as a form of payment the stock doesn’t get allocated until its confirmed however if someone orders by Card the stock for the item is reduce so if there 1 item of a product left in stock and the bank transfer is done first then the Card payment. The stock is removed once the card payment is though.

Is there anyway so when a Bank Transfer is done the stock is placed on pending or allocated to the order?

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10 years 1 month ago #176238

Hi,

Yes you have to change the value of the option "Update the product stock on confirmed status" in Configuration > Main > Product.
You can too potentially change the order status option value in the payment method settings.

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