PayPal emails me: IPNs are no longer processed

-- HikaShop version -- : 2.3.3
-- Joomla version -- : 2.5.19
-- PHP version -- : 5.4.31

Since a few days, I'm receiving a warning e-mail from PayPal saying that PayPal's Instant Payment Notifications (IPNs) are no longer processed by my server. I've changed nothing in the last weeks/months on payment method settings, do you have any idea where this comes from?

Thanks!

Eppo

Hi,

Please check in the payment log file in Configuration > Main > Files if there is any error reported.
If not, so there is maybe more clues in your php log file (server side).

Hi, in the payment log file no errors reported.

On the server side access logs, I'm seeing this message: [30/Oct/2014:12:24:27 +0100] "POST /index.php?option=com_hikashop&ctrl=checkout&task=notify¬if_payment=paypal&tmpl=component&lang=nl HTTP/1.0" 403 1520 "-" "PayPal IPN ( www.paypal.com/ipn )" "-" "-" 173.0.81.1 [mydomain].com pid:32049 713784 0 8000 312020 64004 157.55.39.205 - -

And this is -according to PayPal's email the URL causing troubles sending IPNs to:
http://www.[mydomain].com/index.php?option=com_hikashop&ctrl=checkout&task=notify¬if_payment=paypal&tmpl=component&lang=nl

Hi Nicolas,

OK, and how can I change this IPN URL?

Hi,

I am also having trouble with IPN errors.

- The IPN history shows the item as 'Retrying', with error 403
- The URL it's trying to send to is
annpickardsugarcraft.com/index.php?optio...t&lang=en&Itemid=117
- 'Force a menu on the checkout' is set to the correct menu item ('Online shop': Id is 117)

So why can't Paypal locate this page?

Thanks for your help, Jerome. I emptied the IPs field and now the IPNs seem to send correctly. I will keep an eye on things but hopefully this seems to have been sorted out now.

Similar issue here:

I've refreshed the IP's about 4 or 5 days ago as we were getting delayed confirmations through up to 48 hours after having already shipped customers orders. This of course meant the order which had already been dealt with suddenly reappeared as a new order.

Having refreshed the IP's although Hikashop doesn't process the order to the next stage for Paypal orders from created to confirmed we are now no longer having the delayed confirmation and reappearance issue.

Today we have now received an email from Paypal below:

"Please check your server that handles PayPal Instant Payment Notifications (IPN). IPNs sent to the following URL(s) are failing:

www.acrespetproducts.com/index.php?optio...t&lang=en&Itemid=XXX

If you do not recognize this URL, you may be using a service provider that is using IPN on your behalf. Please contact your service provider with the above information. If this problem continues, IPNs may be disabled for your account.

Thank you for your prompt attention to this issue.

Thanks,
PayPal "

So not sure how to proceed. Have checked the Configuration / Main / Files Report and it shows:

"Could not load any order for your notification Could not load any order for your notification Could not load any order for your notification Could not load any order for your notification Could not load any order for your notification Could not load any order for your notification Could not load any order for your notification Could not load any order for your notification Could not load any order for your notification Could not load any order for your notification Could not load any order for your notification Could not load any order for your notification"

Any help would be appreciated before Paypal blocks our IPN's.

Many thanks

Acres

Hi Nicholas

Merry Christmas!

Thanks for your quick response.

Wolkietalkie.com is a different domain to ours ....

Can you re-post the link to the documentation you mention as the link posted is broken.

I'll read through the over the Christmas break and correct and test

The XXX - I removed the 3 digits from the link as I didn't know if they were important to the security of the website??

All the best

Acres