Stripe error: You must supply either a card or a c

-- HikaShop version -- : 2.3.4
-- Joomla version -- : 3.2.2

Hi,
I've just created a Stripe account and want to add this method to my site.
I've settled both secrete key and publishable Key of my Stripe account But testing it I get the error:
You must supply either a card or a customer id
and the order is cancelled.
Any hint?

Hi,

When testing it in frontend, do you have filled the credit card information with a valid credit card ?

Yes, I used mine... and even the credit card's data for test on Stripe's web site.

So, it is possible to get support for this, please?

Hi,
yes I've seen those posts and:

www.hikashop.com/forum/payment-methods/8...-working.html#157015
I've replaced the files manually too. Error persists.

www.hikashop.com/forum/payment-methods/8...-failing.html#145529
Error log file is empty. Error persists.

Still www.hikashop.com/forum/payment-methods/8...-failing.html#145529
I can't find

var stripeResponseHandler = function(status, response)
	{
		var $form = $("#payment-form");
		if (response.error)
		{
			alert(response.error.message);
			$form.find(".payment-errors").text(response.error.message);
			$form.find("button").prop("disabled", false);
		}
		else
		{
			var token = response.id;
			$form.append($("<input type=\'hidden\' name=\'stripeToken\' />").val(token));
			$form.get(0).submit();
		}
	};

Stripe.setPublishableKey("'.$this->payment_params->publishable_key.'");
	hkjQuery(function($)
	{
		$("#payment-form").submit(function(e)
		{
			var $form = $(this);
			$form.find("button").prop("disabled", true);
			Stripe.createToken($form,
				function(status, response)
				{
					var $form = hkjQuery("#payment-form");
					if (response.error)
					{
						alert(response.error.message);
						$form.find(".payment-errors").text(response.error.message);
						$form.find("button").prop("disabled", false);
					}
					else
					{
						var token = response.id;
						$form.append(hkjQuery("<input type=\'hidden\' name=\'stripeToken\' />").val(token));
						$form.get(0).submit();
					}
				}
			);
			return false;
		});
	});

hikashop_loadJsLib('jquery');

$doc->addScript('https://ajax.googleapis.com/ajax/libs/jquery/1.9.1/jquery.min.js');

hikashop_loadJsLib('jquery');

Hi,
I've just tested Stripe account with akeeba subscription component and it works fine!
So the problem is definitely related to Hikashop's Stripe plugin.
Can I have support, please?

Hi,
I just sent you a private message.
Thank you!

Hi Jerome,
thanks for your support.

While I really don't understan why I have to contact Stripe's support for something developed by you... (this is really strange to me), anyway herewith you can find their answer:

Unfortunately, it's difficult for me to diagnose what could be going wrong here without seeing the code in question. To clarify, we have a large number of users using Stripe.js, and nobody else is having issues with an infinite loop causing the browser to crash. This leads me to believe that there is something specific to the integration, and not actually Stripe causing the problem. I would highly recommend you (or the Hikashop team) add instrumentation / logging to the integration so you can begin to debug what is going wrong here.

Sorry I don't have a better answer – but I hope this helps!

Hi,
To be honest I don't like your reply at all.
js.stripe.com/v2/ is used to every (I mean, every) plugin to get an answer from Stripe. In your reply you are implicitly stating js.stripe.com/v2/ return error only when used by your plugin, so the problem is within js.stripe.com/v2/.

I repeat, js.stripe.com/v2/ is used even by akeeba subscription component and it works perfectly.

But for a moment, and only for a moment, let's say is js.stripe.com/v2/ to not work properly only with your plugin. So what? It's not even your interest to get your plugin working fine?

Stripe's support team is more than happy to give you the details you need to refine your plugin while I have not any idea where to start from.

So please, as there is not much to configure (there are only two alphanumeric strings to set and the same strings work perfectly on akeeba component), ask to Stripe's team what you need to know in order to fix this problem.
Thank you.

Hi Nicolas,
Thank you for your reply.

I didn't received the "nested" message

nicolas wrote: ... so that they can analyze the issue and tell us if they have more information on the issue so that we can fix it.

Hi Nicolas,
Thanks for your reply.

Yes, I've got their check into your code but they didn't see anything wrong into it.
So, Your code is right, their class is right.

Below the line, I've a problem but not a solution.

I loooked into plugins list to disable someone could conflict with your code but I don't see anyone could do it as I have only two other components installed (more than Joomla's default installation) and once disabled them I have no more to test.

I should set up a test site clone of the original to made tests as long as I find which is the problem but only thinkng to install Falang and let it works with multi language/multi menu I die. Stéphane (at Faboba) worked very hard on my site to let Falang working fine and I'm not able to replicate his work, nor I can ask him to do it again only to set up a test site. So, there is not a solution with this condition.

Thank you anyway.