Payment Price not being added to Checkout Total

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10 years 3 weeks ago #177882

-- HikaShop version -- : 2.3.2
-- Joomla version -- : 2.5.25

I have two incidences of the eWay payment plugin running, one of which is designated for Amex payments and has a 3% fee set. The 3% fee calculates and displays correctly in the payment method description but it doesn't get added to the cart totals when the payment method is selected.

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10 years 3 weeks ago #177885

Hi,

Please update to the latest version of HikaShop and try again.
If that doesn't help, rename temporarily the folder templates/My_TEMPLATE/html/com_hikashop/checkout to something else via FTP in order to deactivate all the view overrides of your template and see if that help.

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9 years 11 months ago #182215

Hi Nicholas,

I've just come back to this problem. I have upgraded to the latest Joomla 2.5.27 and Hikashop 2.3.4, removed the html folder from the template and still cannot get the shipping price to add to the cart. I've also created a new payment methods and added a flat $5 charge and that doesn't show either.

The fee is added into the total charged, it just doesn't display on the checkout screen in the cart total. This is in Firefox. In Google chrome when you click the checkout button it refreshes the screen and updates the amount instead of completing the sale and you have to click on the button a second time to finish the sale. Is there an Ajax setting required somewhere?

Further to this I changed the setting to automatically submit the shipping and payment methods. The payment fee now gets added into the cart the first time you select it but if the user then selects a different payment method the amount from the first selection is not removed.

Last edit: 9 years 11 months ago by rodfarrell.

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9 years 11 months ago #182410

Hello,

still cannot get the shipping price to add to the cart. I've also created a new payment methods and added a flat $5 charge and that doesn't show either.

Can you show me how did you configured your shipping method and checkout workflow ("Hikashop->System->Configuration->Checkout") through some screenshots ?

when you click the checkout button it refreshes the screen and updates the amount instead of completing the sale and you have to click on the button a second time to finish the sale. Is there an Ajax setting required somewhere?

The solution will probably just be to change the value of the "Auto submit shipping and payment methods selection" option through "Hikashop->System->Configuration->Checkout"

Further to this I changed the setting to automatically submit the shipping and payment methods. The payment fee now gets added into the cart the first time you select it but if the user then selects a different payment method the amount from the first selection is not removed.

Can you give me more information about that issue through some screenshots for example ?

Thanks.

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