Connection failure - error code : 10426

-- url of the page with the problem -- : http:/www.rubberstamps.co.nz
-- HikaShop version -- : 2.3.4
-- Joomla version -- : 3.3.6
-- PHP version -- : 5.3.10
-- Browser(s) name and version -- : Chrome 37
-- Error-message(debug-mod must be tuned on) -- : Connection failure - error code : 10426 , error message : Item total is invalid.

No payment methods found

I'm not sure if this is a misconfiguration in Hikashop or possibly in Paypal.

Initially my problem was that I have configured Paypal Express as a payment method. I was able to buy an item on the website, click the Express button and log into my personal Paypal account to perform a test payment. The only unusual thing is that on the left of the screen it showed the shopping cart details and the message: "Please call Fletcherprint and Rubberstamps on 07 578 6711" I had never seen this message with any other merchant.

After approving the payment I received two emails from my website, stating the order is pending and confirmed (in the 2nd email). Based on this I assume that the IPN notification has worked.

However, no money has changed hands, nothing has left my personal test account, nor has it been received in the merchant account.

I have then called Paypal support, who after a long wait have assured me that both accounts are configured correctly.

Now I am receiving the error message "Connection failure - error code : 10426 , error message : Item total is invalid.

No payment methods found" when I click the Paypal express button.

Any idea how to progress from here?

Kind Regards,

Jochen

Hi,

Have upgraded to the current version and both issues resolved now.

Thank you!