Paypal Issue

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10 years 1 week ago #180009

-- url of the page with the problem -- : verde.co.uk/component/hikashop/checkout
-- HikaShop version -- : Essential 2.3.4
-- Joomla version -- : 3.3.3
-- PHP version -- : 5.4.33
-- Browser(s) name and version -- : Chrome
-- Error-message(debug-mod must be tuned on) -- : I can't get the Error message as it appears on the checkout page briefly as the page then goes to Paypal, but I have images I have taken if I can send them to you.

Hi,

I have had problems getting the site to be able to go to paypal and complete an order and I am unsure what is wrong, I get error messages on the page but the page re-directs too quickly for me to copy them, but there are different errors and even before the error reporting is turned on there is code that appears below the 'complete order button. So it seems to be a problem with the site and not a paypal issue (or it could be both)

I have paypal turned off for now but can turn it on for testing,

I'm a little confused!

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10 years 1 week ago #180023

Hello,
If the PayPal redirection is working fine, the only thing to do will be to fix your Joomla related issue so that you can use the PayPal payment method without error.

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10 years 1 week ago #180118

Any clues as to how?

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10 years 1 week ago #180130

Hi,

Please try to disable the HikaShop social plugin for testing purposes.

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10 years 6 days ago #180493

I disabled the social plugins and this is what I am getting below the 'pay' button when I press it (this was the second test, on the first test there was less code)

This code came up without me switching on the error reporting

]='FNAME';ftypes[1]='text';fnames[2]='LNAME';ftypes[2]='text';fnames[4]='MMERGE4';ftypes[4]='text';}(jQuery));var $mcj = jQuery.noConflict(true); // ]]>

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10 years 6 days ago #180534

Hi there,

To update you this was caused by a conflict with News Chimp, it works now.

Thanks ;)

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