(Manual) Credit Card Plugin Not Sending CC Info

Hi,

No, the email data is not stored in the database. The goal of having half of the information stored in the database and the other half sent by email is to avoid hackers getting all the credit card data of your customers in case of a breach on your website. So if we were to store that in the database, it would defeat the purpose of separating the data.

When HikaShop sends the email, if the email server refuses to send the email and gives back an error message, that message is displayed on the screen. So if you didn't get any error message, it's either:
- That the order administrator notification email has been disabled via the menu System>Emails
- That the email server accepted the email but then couldn't send the email without giving back any error to HikaShop. In that case, the best would be to:
1. look at the log of the email server to understand why the email couldn't be sent (you might need to ask your hosting company/system administrator)
2. contact your hosting company/system administrator to make sure that the Emails settings of the HikaShop configuration are correct.

In most cases, when it's only the order administrator notification email which isn't sent, it comes from the email address that you configured in the option "Order creation admin notifications email address" that the email server doesn't like. Try to use a gmail address there and see if that work.