How to configure worldpay business gateway payment

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9 years 10 months ago #184972

-- HikaShop version -- : 2.2.0
-- Joomla version -- : 2.5.14
-- PHP version -- : 5.3.27
-- Browser(s) name and version -- : Mozila
-- Error-message(debug-mod must be tuned on) -- : No error message.

Hey , Can you give me details about configure worldpay business gateway method ?
How can i configure it and which details need to add ? can you give me document or explain here ?
I really need it.

Thanks .

Last edit: 9 years 10 months ago by onyc.

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9 years 10 months ago #185007

Hi,

If you edit the payment plugin via the Joomla plugins manager its description contains some basic information to help you get started:

Payment Plug-in for WorldPay Business Gateway.
In order to configure and use this plug-in you must have a WorldPay Business Gateway account.
Business Gateway is sometimes referred to as "Select Junior".

Business Gateway Integration Guides:
www.worldpay.com/support/bg/index.php?page=development&c=WW
www.worldpay.com/support/kb/bg/htmlredirect/rhtml.html
Business Gateway example pages:
www.worldpay.com/support/bg/index.php?pa...subsub=examples&c=WW
Merchant Administration Interface (MAI) guide:
www.worldpay.com/support/kb/bg/mainavigation/mi.html
Testmode values:
100 for accepted response.
101 for declined response.
Administration server:
URL: www.worldpay.com/admin
In your admin pages set the Payment Response URL to:
<WPDISPLAY ITEM=MC_callback>

The main option to configure in the payment method is the option called "Installation ID" where you need to enter the Installation ID provided to you by WorldPay.

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9 years 10 months ago #185072

when i test transaction ,

its giving me error like ,


Secure Payment Page
Sorry, there was a problem processing your payment:
The information sent from the merchant's site is invalid or incomplete. Please send the following information to the merchant:

The transaction cannot be processed for one or more of the following reasons:

The merchant account is suspended.
The order currency selected is not supported.
The authorisation mode is incorrect.
Test mode is unavailable.
The installation is not live.

Server information 03/Jan/2015 21:23:19 Server ID ukdc1-pz-pay06 (WPReq-884057)

Please help me to solved out this issue.

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9 years 10 months ago #185093

As the error message says, you have one of these errors and they all related to your merchant account :

- The merchant account is suspended.
Please contact your payment gateway to check on that with them. We can't help here.

- The order currency selected is not supported.
Please contact your payment gateway to check on that with them. Normally GBP (the currency you apparently used on your website) is supported by WorldPay.

The authorisation mode is incorrect.
Please contact your payment gateway to check on that with them. The plugin in HikaShop doesn't have any option to change the authorisation mode so it might be a setting in your merchant account.

Test mode is unavailable.
If you activated the test mode option of the plugin then it could be possible if the test mode is not possible for your merchant account. Please contact your payment gateway to check on that with them.

The installation is not live.
If you deactivated the test mode option of the plugin then it could be possible if the live mode is not possible for your merchant account. Please contact your payment gateway to check on that with them.

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