HikaShop won't redirect to WorldPay

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9 years 10 months ago #186432

-- url of the page with the problem -- : treasurefindersuk.com
-- HikaShop version -- : 2.3.5
-- Joomla version -- : 3.3.6

When you choose WorldPay as your payment method you get stuck on the "Please wait while we redirect page" and you have to click the button to continue.

Is there a reason it isn't automatically taking me to WorldPay?

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9 years 10 months ago #186442

Hi,

I think that you have some javascript errors in your website.
The worldpay plugin use a little script in order to validate the form which will redirect the user to the worldpay website.
That's why there is a message in case when you have a javascript error ; you can click on the link and submit the form which should be validated by the javascript.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.
The following user(s) said Thank You: dancingkazzaf

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  • Posts: 256
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9 years 10 months ago #186631

Thank you for your help. I found the javascript error and now everything is working fine. :)

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