Error executing API call (request): The amount is

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9 years 9 months ago #190382

-- HikaShop version -- : 2.3.5
-- Joomla version -- : 3.3.6
-- Error-message(debug-mod must be tuned on) -- : Error executing API call (request): The amount is higher than the maximum.

I am testing with the webshop and when I create an order that is approx higer then €1.200 and the payment method is CreditCard I get a 401 page with this message on it:
Error executing API call (request): The amount is higher than the maximum.

UPDATE: Been testing fruther. 165 goes OK but 260 gives the error



I have no restrictions on the payment method set.


For now I don't know where to look to solve the problem.
THe Payment plugin I use is from Chill Creations. Should I go to them or does someone recognize the error?
I Use Mollie as payment provider and the API is still in the testmode.

Kine regards,Wilfried

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Last edit: 9 years 9 months ago by wilfried.

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9 years 9 months ago #190385

Hi,

Regarding the message, it's a problem between the plugin and the payment platform.

THe Payment plugin I use is from Chill Creations. Should I go to them or does someone recognize the error?

Like your wrote, the plugin has been developed bu Chill Creations.
We can't provide support for something we did not developed, the issue is in the payment plugin.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.
The following user(s) said Thank You: wilfried

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9 years 9 months ago #190619

It had to do with a maximum set by the payment provider (Mollie). Nevertheless the payment plugin from Chill Creations doesn't do a good job to catch the error. I have asked them to catch the error with a normal message or so.

Thanks.

Wilfried

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