Expedited shipping to US

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9 years 9 months ago #190545

-- url of the page with the problem -- : boatingwithdawsons.com/dev/
-- HikaShop version -- : 2.3.5
-- Joomla version -- : 3.3.6
-- PHP version -- : 5.3.29
-- Browser(s) name and version -- : Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/40.0.2214.111 Safari/537.36

how do you get expedited for usa to show, not just xpresspost and priority worldwide for usa addressed in the canadapost plugin

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9 years 9 months ago #190547

Hi,

Check the shipping service in the options of the Canada Post shipping method and it will show if Canada Post returns it to HikaShop as a valid shipping method for the current conditions (packages dimensions and weight, source address, destination address, etc).
You can find the minimum and maximum package dimensions and weights for it here:
www.canadapost.ca/tools/pg/manual/PGpsus_int-e.asp#1393860

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9 years 9 months ago #190646

The product is well within the requirements for expedited, and hika is not showing expedited as an option for a USA destination.

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9 years 9 months ago #190847

Hello,
Can you show me how did you configured your Canada Post shipping method through some screenshots ?
Thanks.

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9 years 9 months ago #191038

Absolutely here is the configuration





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9 years 9 months ago #191136

Hello,
Did you set any "Zone" restriction through your CanadaPost configuration page (or any other option restriction) ?

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9 years 9 months ago #191214

We don't have any zone restrictions or product restrictions. We curently only have one zone which serves everywhere. is this how it is suppose to be set up?

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9 years 9 months ago #191287

Hello,

We curently only have one zone which serves everywhere. is this how it is suppose to be set up?

The best solution will be to directly give me a temporary access through a private message so that I can directly check it.

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9 years 9 months ago #191345

I have sent that message! thanks for your time.

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9 years 9 months ago #191383

the url has changed a bit, and is not dev anymore so the url would be
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9 years 9 months ago #191365

Hello,
I just tested it on your website, and yes I didn't had any Expedited shipping method.
Note that I'm currently doing a re-factoring of the Canada Post plugin code which will probably fix your issue, so I'll post the last Canada Post plugin version when this will be done.

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9 years 9 months ago #191492

Thanks for your time on this. I was just wondering how long that might be? It's a fairly high volume site so we want to make sure it's not down to long.

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9 years 9 months ago #191613

Hi,

The refactoring that Mohamed is doing will require functions of the next version of HikaShop, which we're going to release in a few weeks. So until then it will be hard to use the modified version of plugin as it will first require to update HikaShop.
Maybe he'll be able to provide a special version including these functions to avoid to wait for the update.
It's however hard to give any date. We're doing as fast as possible. It depends on the amount of support coming in. The less questions and the more we can develop.

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