Identifying PayPal transactions

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9 years 7 months ago #197435

-- HikaShop version -- : 2.4.0
-- Joomla version -- : 3.3.6
-- PHP version -- : 5.3.25

Hello, I have PayPal account, that receives a lot of payments from different sources.
I need to identify the payments that are coming from my website with hikashop. Here is how I identify them at this moment.


I attach screenshot with code. Orange word “Seller” identifies the seller (in my case it is online store). Please tell me how can I transmit this information using hikashop.

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9 years 7 months ago #197457

Hi,

HikaShop has no such item_number variable sent to PayPal.
It sends either no item number (when the send order details option of the paypal payment method is turned off), or the variable item_number_X (when that option is activated, and in that case X is the position of the product in the order and the variable contains the code of the product).

If the send orders details option is turned off, you could potentially add the variable item_number_1 and maybe that will do what you want.
If that's ok with you, try to add the line:

$vars['item_number_1'] = 'Seller';
after the line:
$vars['item_name_1'] = JText::_('CART_PRODUCT_TOTAL_PRICE');
in the file plugins/hikashoppayment/paypal/paypal.php

Last edit: 9 years 7 months ago by nicolas.

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9 years 7 months ago #197716

Thanks
Do you know if I can test it in some way without actually placing and paying order?

Also, I have no notifications about Paypal payments or order details on e-mail. That is my main instrument of tracking orders, so it is very important to work properly.
It's like noone ordered and payed nothing.
When someone choose something else, like "pay on delivery", I successfuly receive e-mail with order details.

Last edit: 9 years 7 months ago by amigo.

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9 years 7 months ago #197726

Hi,

You can simply create a paypal in sandbox mode ; with a test account.
And you can limit the payment method (be careful, not the Joomla plugin) to a specific Joomla user group thanks to the ACL (HikaShop Business).

Also, I have no notifications about Paypal payments or order details on e-mail. That is my main instrument of tracking orders, so it is very important to work properly.
It's like noone ordered and payed nothing.

If you are talking about an Hikashop email, you should receive at least 1 email when your order is created and 1 when your order is confirmed :
- Order status notification
- Order creation notification
If not, you should check if these emails are enabled via "Hikashop->System->Emails".

Also, if you are talking about a "PayPal email" you should maybe check your PayPal account or directly ask it to PayPal.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.
Last edit: 9 years 7 months ago by Mohamed Thelji.

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9 years 7 months ago #197858

Yes, I am talking about Hikashop email



I have all e-mails enabled. Also, I receive notification with other payment methods.
But I've got no notifications neither when order is created with PayPal, nor when it is payed.
Nevertheless, I can see in Hikashop -> Orders, that arder was created or payed. Again, the problem is e-mail notifications, I have none of them, when choosing PayPal.

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9 years 7 months ago #197901

Hello,
Reading that thread will probably help you :

HikaShop uses the standard joomla email sending functions. If you have a problem only on that email, it means that the problem is the content of the email.
Fist, you should check your different settings in the hikashop configuration under the tab mail. The encoding might not be correct for your email server, it could the ad name option , etc.
What you could try also is to send an email via the interface in sales when changing an order information. Does that work ? If yes, then, the problem is really the content of the order creation notification.
It could also be that your hosting company doesn't allow you to send more than one email per thread and at the end of the checkout, two emails are sent (1 to the customer and 1 to the vendor). So you might want to check on that with your hosting company.

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9 years 7 months ago #198014

FISRT QUESTION
Ok, I got the problem.

I have no mail notifications from ENGLISH version of the site. Everything else works properly.
When English language is selected and order is created I have no notifications sent to my shop's e-mail. And it doens't depend on geolocation.
For example, if I go to English version, pick some products, then go to russian version and complete checkout, I WILL have email notifications as needed.

I already have some orders missed because of that. What could be solution?

SECOND QUESTION
Is it possible to send information with "Note to seller" so I could track from PayPal by this note, wherefrom payment has come?

Last edit: 9 years 7 months ago by amigo.

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9 years 7 months ago #198026

Hi,

If hikashop is not receiving the payment notifications, then it would mean that the orders are not confirmed automatically after the payment, explaining why thenotifications are not sent. So in that case , checking your server access log as explained on the documentation below could be a good idea:
www.hikashop.com/support/documentation/i...or.html#notification

If however the orders are confirmed, then either there is a problem with your email server or with the translation file of hikashop on your website.

Regarding the note to seller, you can add the corresponding variable in the same way I explained in my first message.

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9 years 7 months ago #198183

1) Let me explain 1 more time.

I have NO NOTIFICATIONS neither after creation an order, nor after confirmation it in English version.
In Russian version notification after creation works perfectly, and notification after confirmation I haven't tested, because there is no point of using PayPal in russian version.

It has nothing to do with PayPal. If you want, I can create another topic to discuss this thing.
Again, when I switch to English version of website, notifications are stop being sended. And what I really need are notifications after creation the order.

2) Regarnigd the note so seller, what name to variable should I give, so information would be in note field?

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9 years 7 months ago #198249

I've already turned off all mass actions and "only-English" modules. That doesn't help. Still no notifications.
So, problem is not some modules or actions.

Last edit: 9 years 7 months ago by amigo.

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9 years 7 months ago #198421

Hi,

Yes please create a new thread for your English order creation issue ; if in that new thread you can provide us a link to your store it will help for testing purposes.
Seeing directly the issue might help us to understand if you have an error somewhere, if there is a compatibility problem, etc
We also might require a backend access to see and check your configuration ; you can send us such private information using the "contact us" form with a link to the corresponding forum thread (once you will create it)

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.
The following user(s) said Thank You: amigo

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