alipay return_url and notify_url seems have issue

-- HikaShop version -- : 2.4.0
-- Joomla version -- : 3.4.0
-- PHP version -- : 5.3.3
-- Browser(s) name and version -- : Chrome Version 42.0.2311.135 (64-bit)

Hi there,

I'm using alipay payment method for by website. Trade can be made after redirected to alipay website.
However, the order status is not updating after redirected back to my site, although the message like "Thank you for your purchage @ xxxxx" is displaying properly.

I looked into the code, not sure if I found out the cause of issue or not:
In the return_url or notify_url of alipay, they're:
$notify_url = HIKASHOP_LIVE.'index.php?option=com_hikashop&ctrl=checkout&task=notify¬if_payment=alipay&tmpl=component&lang='.$this->locale.$this->url_itemid;
and
$return_url = HIKASHOP_LIVE.'index.php?option=com_hikashop&ctrl=checkout&task=after_end&order_id='.$order->order_id.$this->url_itemid;

They both have query string. However, in the integration document officially provided by alipay, says the reture_url or notify_url can't have query strings. Maybe that's why the order status from alipay seems not being read, and error email saying "An Alipay notification was refused because the response from the Alipay server was invalid" continually occurs.

I'm not sure how do you control this return_url and notify_url issue for alipay, so I'm trying to get help here.

Thanks for your time.

Regards,
Yang

Hello Yang,
Can you :
- Use that last Alipay version
- Set the Alipay "Debug" option to YES
- Test it again
- Show me your Payment log file content.

You'll be able to check your payment log file through "Hikashop->System->Configuration->Main" by using the "See the report" button of your Payment log file option.

Hi Mohamed,

Here's the log:
*************************

-- 05.15.15 23:16:08 --
Array
(
[option] => com_hikashop
[ctrl] => checkout
[task] => notify
[notif_payment] => alipay
[tmpl] => component
[lang] => en
[Itemid] => 329
[discount] => 0.00
[payment_type] => 1
[subject] => order number : 64
[trade_no] => 2015051500001000320058924060
[buyer_email] => This email address is being protected from spambots. You need JavaScript enabled to view it.
[gmt_create] => 2015-05-15 21:15:56
[notify_type] => trade_status_sync
[quantity] => 1
[out_trade_no] => 64
[seller_id] => 2088912559319093
[notify_time] => 2015-05-15 21:15:56
[trade_status] => WAIT_BUYER_PAY
[is_total_fee_adjust] => Y
[total_fee] => 0.01
[seller_email] => This email address is being protected from spambots. You need JavaScript enabled to view it.
[price] => 0.01
[buyer_id] => 2088002454394320
[notify_id] => ff0df07f91155fd66ebcf418aa656d6a3s
[use_coupon] => N
[sign_type] => MD5
[sign] => 761158796dd03684546bf971e591f541
)



-- 05.15.15 23:16:08 --
stdClass Object
(
[order_id] => 64
[order_billing_address_id] => 22
[order_shipping_address_id] => 22
[order_user_id] => 11
[order_status] => created
[order_type] => sale
[order_number] => C6U4
[order_created] => 1431695527
[order_modified] => 1431695527
[order_invoice_id] => 0
[order_invoice_number] =>
[order_invoice_created] => 0
[order_currency_id] => 38
[order_full_price] => 0.01000
[order_tax_info] => Array
(
)

[order_discount_code] =>
[order_discount_price] => 0.00000
[order_discount_tax] => 0.00000
[order_payment_id] => 2
[order_payment_method] => alipay
[order_payment_price] => 0.00000
[order_payment_params] =>
[order_shipping_id] =>
[order_shipping_method] =>
[order_shipping_price] => 0.00000
[order_shipping_tax] => 0.00000
[order_shipping_params] =>
[order_partner_id] => 0
[order_partner_price] => 0.00000
[order_partner_paid] => 0
[order_partner_currency_id] => 0
[order_ip] => 115.64.108.79
[order_site_id] =>
)



-- 05.15.15 23:16:08 --
stdClass Object
(
[order_id] => 64
[order_billing_address_id] => 22
[order_shipping_address_id] => 22
[order_user_id] => 11
[order_status] => created
[order_type] => sale
[order_number] => C6U4
[order_created] => 1431695527
[order_modified] => 1431695527
[order_invoice_id] => 0
[order_invoice_number] =>
[order_invoice_created] => 0
[order_currency_id] => 38
[order_full_price] => 0.01000
[order_tax_info] => Array
(
)

[order_discount_code] =>
[order_discount_price] => 0.00000
[order_discount_tax] => 0.00000
[order_payment_id] => 2
[order_payment_method] => alipay
[order_payment_price] => 0.00000
[order_payment_params] =>
[order_shipping_id] =>
[order_shipping_method] =>
[order_shipping_price] => 0.00000
[order_shipping_tax] => 0.00000
[order_shipping_params] =>
[order_partner_id] => 0
[order_partner_price] => 0.00000
[order_partner_paid] => 0
[order_partner_currency_id] => 0
[order_ip] => 115.64.108.79
[order_site_id] =>
)



-- 05.15.15 23:16:08 --
Array
(
[scheme] => http
[host] => notify.alipay.com
[path] => /trade/notify_query.do
[query] => partner=2088912559319093¬ify_id=ff0df07f91155fd66ebcf418aa656d6a3s
[port] => 80
)



-- 05.15.15 23:16:11 --
Array
(
[0] => HTTP/1.1 200 OK

[1] => Server: Tengine/2.1.0

[2] => Date: Fri, 15 May 2015 13:16:00 GMT

[3] => Content-Type: text/html;charset=GBK

[4] => Content-Length: 4

[5] => Connection: close

[6] => Set-Cookie: JSESSIONID=F19A51D02D1AA2CF2D648E2AC90A63A9; Path=/

[7] => Set-Cookie: ALIPAYJSESSIONID=GZ00rEJttkSZglEKZsrIp3Ymb1HSEQsuperapiGZ00; Domain=.alipay.com; Path=/

[8] => Set-Cookie: ctoken=SXu19OOxtYKU4cagN4a1XYUO3+IbZC; Domain=.alipay.com; Path=/

[9] => Cache-Control: max-age=0,no-cache

[10] => Expires: Thu, 05 Jan 1995 22:00:00 GMT

[11] => Pragma: no-cache

[12] => Set-Cookie: spanner=AoYqKdmrG2V1LjfjizZbnraTibwWXJaSXt2T4qEYgj0=;path=/;secure;

[13] =>

[14] => true
)



-- 05.15.15 23:16:11 --

sign1 :
6f9a0cd39c7ba4f3518002e1e940a467


-- 05.15.15 23:16:11 --

sign2 :
761158796dd03684546bf971e591f541


-- 05.15.15 23:16:11 --
invalid response


-- 05.15.15 23:18:41 --
Array
(
[option] => com_hikashop
[ctrl] => checkout
[task] => notify
[notif_payment] => alipay
[tmpl] => component
[lang] => en
[Itemid] => 329
[discount] => 0.00
[logistics_type] => EXPRESS
[receive_zip] => 3166
[payment_type] => 1
[subject] => order number : 64
[logistics_fee] => 0.00
[trade_no] => 2015051500001000320058924060
[buyer_email] => This email address is being protected from spambots. You need JavaScript enabled to view it.
[gmt_create] => 2015-05-15 21:15:56
[notify_type] => trade_status_sync
[quantity] => 1
[logistics_payment] => BUYER_PAY
[out_trade_no] => 64
[seller_id] => 2088912559319093
[notify_time] => 2015-05-15 21:18:28
[trade_status] => WAIT_SELLER_SEND_GOODS
[is_total_fee_adjust] => N
[gmt_payment] => 2015-05-15 21:18:28
[total_fee] => 0.01
[seller_email] => This email address is being protected from spambots. You need JavaScript enabled to view it.
[price] => 0.01
[buyer_id] => 2088002454394320
[gmt_logistics_modify] => 2015-05-15 21:15:56
[receive_phone] => +61452512657
[notify_id] => b7e89620380c399c5bcbd3256e2ee40c3s
[receive_name] => Li Yang
[use_coupon] => N
[sign_type] => MD5
[sign] => 71c7b9d9387f9a99aee2d686baece733
[receive_address] => U407 19 Hanover St
)



-- 05.15.15 23:18:41 --
stdClass Object
(
[order_id] => 64
[order_billing_address_id] => 22
[order_shipping_address_id] => 22
[order_user_id] => 11
[order_status] => created
[order_type] => sale
[order_number] => C6U4
[order_created] => 1431695527
[order_modified] => 1431695771
[order_invoice_id] => 0
[order_invoice_number] =>
[order_invoice_created] => 0
[order_currency_id] => 38
[order_full_price] => 0.01000
[order_tax_info] => Array
(
)

[order_discount_code] =>
[order_discount_price] => 0.00000
[order_discount_tax] => 0.00000
[order_payment_id] => 2
[order_payment_method] => alipay
[order_payment_price] => 0.00000
[order_payment_params] =>
[order_shipping_id] =>
[order_shipping_method] =>
[order_shipping_price] => 0.00000
[order_shipping_tax] => 0.00000
[order_shipping_params] =>
[order_partner_id] => 0
[order_partner_price] => 0.00000
[order_partner_paid] => 0
[order_partner_currency_id] => 0
[order_ip] => 115.64.108.79
[order_site_id] =>
)



-- 05.15.15 23:18:41 --
stdClass Object
(
[order_id] => 64
[order_billing_address_id] => 22
[order_shipping_address_id] => 22
[order_user_id] => 11
[order_status] => created
[order_type] => sale
[order_number] => C6U4
[order_created] => 1431695527
[order_modified] => 1431695771
[order_invoice_id] => 0
[order_invoice_number] =>
[order_invoice_created] => 0
[order_currency_id] => 38
[order_full_price] => 0.01000
[order_tax_info] => Array
(
)

[order_discount_code] =>
[order_discount_price] => 0.00000
[order_discount_tax] => 0.00000
[order_payment_id] => 2
[order_payment_method] => alipay
[order_payment_price] => 0.00000
[order_payment_params] =>
[order_shipping_id] =>
[order_shipping_method] =>
[order_shipping_price] => 0.00000
[order_shipping_tax] => 0.00000
[order_shipping_params] =>
[order_partner_id] => 0
[order_partner_price] => 0.00000
[order_partner_paid] => 0
[order_partner_currency_id] => 0
[order_ip] => 115.64.108.79
[order_site_id] =>
)



-- 05.15.15 23:18:41 --
Array
(
[scheme] => http
[host] => notify.alipay.com
[path] => /trade/notify_query.do
[query] => partner=2088912559319093¬ify_id=b7e89620380c399c5bcbd3256e2ee40c3s
[port] => 80
)



-- 05.15.15 23:18:46 --
Array
(
[0] => HTTP/1.1 200 OK

[1] => Server: Tengine/2.1.0

[2] => Date: Fri, 15 May 2015 13:18:33 GMT

[3] => Content-Type: text/html;charset=GBK

[4] => Content-Length: 4

[5] => Connection: close

[6] => Set-Cookie: JSESSIONID=C3435A84F2BF5B2138FB2EF4A154681C; Path=/

[7] => Set-Cookie: ALIPAYJSESSIONID=GZ00XRgPES621eaiHaFta0O8ZRLhxhsuperapiGZ00; Domain=.alipay.com; Path=/

[8] => Set-Cookie: ctoken=zm2nTjA4K7CypXqycCOfJALZUpO7d0; Domain=.alipay.com; Path=/

[9] => Cache-Control: max-age=0,no-cache

[10] => Expires: Thu, 05 Jan 1995 22:00:00 GMT

[11] => Pragma: no-cache

[12] => Set-Cookie: spanner=/Yd7Bz4dUzD6M5xJg5L8cb7MWl3iz1yw;path=/;secure;

[13] =>

[14] => true
)



-- 05.15.15 23:18:46 --

sign1 :
8eeb1e02444a05271b8cc2e035f9dcf9


-- 05.15.15 23:18:46 --

sign2 :
71c7b9d9387f9a99aee2d686baece733


-- 05.15.15 23:18:46 --
invalid response

As it's said on the payment log file, your issue is coming from the fact that the "SIGN" code that your website calculated isn't the same as the Alipay platform :

sign1 :
8eeb1e02444a05271b8cc2e035f9dcf9

sign2 :
71c7b9d9387f9a99aee2d686baece733
[/code]

Also, note that the alipay payment method can't handle the "partner" mode, you should use the "direct" mode.

I face the same problem.
any feedback.
thanks

Yes I am using the latest version.
and the debug report is below:(I have rewrite the buyer-email and seller-email for private reason,I think it does matter,right?)

-- 10.04.15 11:54:06 --
Array
(
[option] => com_hikashop
[ctrl] => checkout
[task] => notify
[notif_payment] => alipay
[tmpl] => component
[lang] => zh
[Itemid] => 396
[discount] => 0.00
[payment_type] => 1
[subject] => order number : 11
[trade_no] => 2015100421001004080041989705
[buyer_email] => XXXXX@qq.com
[gmt_create] => 2015-10-04 11:53:58
[notify_type] => trade_status_sync
[quantity] => 1
[out_trade_no] => 11
[seller_id] => 2088021899249633
[notify_time] => 2015-10-04 11:54:06
[trade_status] => TRADE_SUCCESS
[is_total_fee_adjust] => N
[total_fee] => 1.00
[gmt_payment] => 2015-10-04 11:54:06
[seller_email] => 
[price] => 1.00
[buyer_id] => 2088102254263083
[notify_id] => d349dd864953c20e73aab77ec5cb722gm8
[use_coupon] => N
[sign_type] => MD5
[sign] => 6164054b9dd39d130d9c849584c040ba
)



-- 10.04.15 11:54:06 --
stdClass Object
(
[order_id] => 11
[order_billing_address_id] => 1
[order_shipping_address_id] => 1
[order_user_id] => 1
[order_status] => created
[order_type] => sale
[order_number] => M11
[order_created] => 1443930823
[order_modified] => 1443930823
[order_invoice_id] => 0
[order_invoice_number] => 
[order_invoice_created] => 0
[order_currency_id] => 38
[order_full_price] => 1.00000
[order_tax_info] => Array
(
)

[order_discount_code] => 
[order_discount_price] => 0.00000
[order_discount_tax] => 0.00000
[order_payment_id] => 2
[order_payment_method] => alipay
[order_payment_price] => 0.00000
[order_payment_params] => 
[order_shipping_id] => 
[order_shipping_method] => 
[order_shipping_price] => 0.00000
[order_shipping_tax] => 0.00000
[order_shipping_params] => 
[order_partner_id] => 0
[order_partner_price] => 0.00000
[order_partner_paid] => 0
[order_partner_currency_id] => 0
[order_ip] => 119.120.238.112
[order_site_id] => 
[order_currency_info] => O:8:"stdClass":4:{s:13:"currency_code";s:3:"CNY";s:13:"currency_rate";s:7:"1.00000";s:20:"currency_percent_fee";s:4:"0.00";s:17:"currency_modified";s:10:"1443753389";}
)



-- 10.04.15 11:54:06 --
stdClass Object
(
[order_id] => 11
[order_billing_address_id] => 1
[order_shipping_address_id] => 1
[order_user_id] => 1
[order_status] => created
[order_type] => sale
[order_number] => M11
[order_created] => 1443930823
[order_modified] => 1443930823
[order_invoice_id] => 0
[order_invoice_number] => 
[order_invoice_created] => 0
[order_currency_id] => 38
[order_full_price] => 1.00000
[order_tax_info] => Array
(
)

[order_discount_code] => 
[order_discount_price] => 0.00000
[order_discount_tax] => 0.00000
[order_payment_id] => 2
[order_payment_method] => alipay
[order_payment_price] => 0.00000
[order_payment_params] => 
[order_shipping_id] => 
[order_shipping_method] => 
[order_shipping_price] => 0.00000
[order_shipping_tax] => 0.00000
[order_shipping_params] => 
[order_partner_id] => 0
[order_partner_price] => 0.00000
[order_partner_paid] => 0
[order_partner_currency_id] => 0
[order_ip] => 119.120.238.112
[order_site_id] => 
[order_currency_info] => O:8:"stdClass":4:{s:13:"currency_code";s:3:"CNY";s:13:"currency_rate";s:7:"1.00000";s:20:"currency_percent_fee";s:4:"0.00";s:17:"currency_modified";s:10:"1443753389";}
)



-- 10.04.15 11:54:06 --
Array
(
[scheme] => http
[host] => www.alipay.com
[path] => /cooperate/gateway.do
[query] => service=notify_verify&partner=2088021899249633¬ify_id=d349dd864953c20e73aab77ec5cb722gm8
[port] => 80
)



-- 10.04.15 11:54:06 --
Array
(
[0] => HTTP/1.1 302 Found

[1] => Server: Tengine/2.1.0

[2] => Date: Sun, 04 Oct 2015 03:54:06 GMT

[3] => Content-Type: text/html

[4] => Content-Length: 264

[5] => Connection: close

[6] => Location: https://www.alipay.com/cooperate/gateway.do

[7] => Set-Cookie: spanner=;path=/;secure;

[8] => 

[9] => 

[10] => 

[11] => 

[12] => 

[13] =>
302 Found


[14] =>
The requested resource resides temporarily under a different URI.



[15] =>
Powered by Tengine/2.1.0

[16] => 

)



-- 10.04.15 11:54:06 --

sign1 : 
2cfa1fc514ca55b55bc3bb347a8b9861


-- 10.04.15 11:54:06 --

sign2 : 
6164054b9dd39d130d9c849584c040ba


-- 10.04.15 11:54:08 --
invalid response


-- 10.04.15 11:58:12 --
Array
(
[option] => com_hikashop
[ctrl] => checkout
[task] => notify
[notif_payment] => alipay
[tmpl] => component
[lang] => zh
[Itemid] => 396
[discount] => 0.00
[payment_type] => 1
[subject] => order number : 11
[trade_no] => 2015100421001004080041989705
[buyer_email] => 214756310@qq.com
[gmt_create] => 2015-10-04 11:53:58
[notify_type] => trade_status_sync
[quantity] => 1
[out_trade_no] => 11
[seller_id] => 2088021899249633
[notify_time] => 2015-10-04 11:58:12
[trade_status] => TRADE_SUCCESS
[is_total_fee_adjust] => N
[total_fee] => 1.00
[gmt_payment] => 2015-10-04 11:54:06
[seller_email] => service@XXXXXX.com
[price] => 1.00
[buyer_id] => 2088102254263083
[notify_id] => d349dd864953c20e73aab77ec5cb722gm8
[use_coupon] => N
[sign_type] => MD5
[sign] => 87c9e39d01cb7831a3975fd068da03ab
)



-- 10.04.15 11:58:12 --
stdClass Object
(
[order_id] => 11
[order_billing_address_id] => 1
[order_shipping_address_id] => 1
[order_user_id] => 1
[order_status] => created
[order_type] => sale
[order_number] => M11
[order_created] => 1443930823
[order_modified] => 1443930846
[order_invoice_id] => 0
[order_invoice_number] => 
[order_invoice_created] => 0
[order_currency_id] => 38
[order_full_price] => 1.00000
[order_tax_info] => Array
(
)

[order_discount_code] => 
[order_discount_price] => 0.00000
[order_discount_tax] => 0.00000
[order_payment_id] => 2
[order_payment_method] => alipay
[order_payment_price] => 0.00000
[order_payment_params] => 
[order_shipping_id] => 
[order_shipping_method] => 
[order_shipping_price] => 0.00000
[order_shipping_tax] => 0.00000
[order_shipping_params] => 
[order_partner_id] => 0
[order_partner_price] => 0.00000
[order_partner_paid] => 0
[order_partner_currency_id] => 0
[order_ip] => 119.120.238.112
[order_site_id] => 
[order_currency_info] => O:8:"stdClass":4:{s:13:"currency_code";s:3:"CNY";s:13:"currency_rate";s:7:"1.00000";s:20:"currency_percent_fee";s:4:"0.00";s:17:"currency_modified";s:10:"1443753389";}
)



-- 10.04.15 11:58:12 --
stdClass Object
(
[order_id] => 11
[order_billing_address_id] => 1
[order_shipping_address_id] => 1
[order_user_id] => 1
[order_status] => created
[order_type] => sale
[order_number] => M11
[order_created] => 1443930823
[order_modified] => 1443930846
[order_invoice_id] => 0
[order_invoice_number] => 
[order_invoice_created] => 0
[order_currency_id] => 38
[order_full_price] => 1.00000
[order_tax_info] => Array
(
)

[order_discount_code] => 
[order_discount_price] => 0.00000
[order_discount_tax] => 0.00000
[order_payment_id] => 2
[order_payment_method] => alipay
[order_payment_price] => 0.00000
[order_payment_params] => 
[order_shipping_id] => 
[order_shipping_method] => 
[order_shipping_price] => 0.00000
[order_shipping_tax] => 0.00000
[order_shipping_params] => 
[order_partner_id] => 0
[order_partner_price] => 0.00000
[order_partner_paid] => 0
[order_partner_currency_id] => 0
[order_ip] => 119.120.238.112
[order_site_id] => 
[order_currency_info] => O:8:"stdClass":4:{s:13:"currency_code";s:3:"CNY";s:13:"currency_rate";s:7:"1.00000";s:20:"currency_percent_fee";s:4:"0.00";s:17:"currency_modified";s:10:"1443753389";}
)



-- 10.04.15 11:58:12 --
Array
(
[scheme] => http
[host] => www.alipay.com
[path] => /cooperate/gateway.do
[query] => service=notify_verify&partner=2088021899249633¬ify_id=d349dd864953c20e73aab77ec5cb722gm8
[port] => 80
)



-- 10.04.15 11:58:12 --
Array
(
[0] => HTTP/1.1 302 Found

[1] => Server: Tengine/2.1.0

[2] => Date: Sun, 04 Oct 2015 03:58:12 GMT

[3] => Content-Type: text/html

[4] => Content-Length: 264

[5] => Connection: close

[6] => Location: https://www.alipay.com/cooperate/gateway.do

[7] => Set-Cookie: spanner=;path=/;secure;

[8] => 

[9] => 

[10] => 

[11] => 

[12] => 

[13] =>
302 Found


[14] =>
The requested resource resides temporarily under a different URI.



[15] =>
Powered by Tengine/2.1.0

[16] => 

)



-- 10.04.15 11:58:12 --

sign1 : 
00b1321a2ff72f33445670c3d4d02f01


-- 10.04.15 11:58:12 --

sign2 : 
87c9e39d01cb7831a3975fd068da03ab


-- 10.04.15 11:58:13 --
invalid response

Hello,
You're actually having the same issue as This email address is being protected from spambots. You need JavaScript enabled to view it. :

sign1 : 
00b1321a2ff72f33445670c3d4d02f01


-- 10.04.15 11:58:12 --

sign2 : 
87c9e39d01cb7831a3975fd068da03ab


-- 10.04.15 11:58:13 --
invalid response

thanks for your reply.
I think I have the right setting in the alipay plugin.
because the plugin take affect.
but I don't understand why the sign is not the same.
have you any test on it?

Hello,

1. Can you show me some screenshots of how you configured it ?

2. By the time I developed it, I had a customer account to directly test it, and it worked pretty fine, but now that we don't have any account we are not able to fully test it.

My setting is below，anything we can do for the problem?
Please tell me more.Let's fix it!

Your settings seems to be correct ! (verifying the partner ID and Security code should be a good idea).

Please tell me more.Let's fix it!