CCAvenue Questions

-- HikaShop version -- : 2.4.0
-- Joomla version -- : 3.4.1
-- PHP version -- : 5.5

Hello,

I hope you can assist me and guide me through this question.

I have installed the CCAvenue plugin which works with Hikashop Common API plugin, everything works fine but the issue is that an order gets created before the patent is made. So basically if the person cancels the payment the order still gets created. How can i solve this issue? I want the order to be created only after successful payment.

Regards,

Hi,

There is no way to do differently. Orders are always created before the redirection to the payment gateway so that HikaShop knows what was purchased when the payment gateway sends the payment notification (when HikaShop has the confirmation that the payment was made). And at that point, HikaShop changes the status of the order from "created" to "confirmed" and sends notifications emails to the merchant and the customer. So you should only take into account confirmed orders.

Oh so if I'm not wrong you mean that hikashop automatically makes the order from created to confirmed when the payment is successful?

Regards,

Yes.