Paypal Pro Payment

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9 years 5 months ago #204242

-- HikaShop version -- : 2.4.0
-- Joomla version -- : 3.3.6
-- PHP version -- : 5.4.35-0+deb7u2
-- Browser(s) name and version -- : Firefox ESR 31.7.0

Hi, we want to offer our customers to pay by credit card. For that we want to use the Paypal Pro Plugin. The tested the configuration. For that we have created Password, Username and Signature via "Setting API permits and permissions" in our PayPal Account and added these dates to the plugin. But the ordering process not works if this payment method is selected. It just happens nothing and no error message is displayed. Where is the error? The simple PayPal-PlugIn works fine.

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9 years 5 months ago #204246

Hi,

Please turn the option "environment" to the test mode, then try to pass a payment and check in the payment log file if any informations are returned, this log file content can be seen via Configuration > Main > Files.

When using that method, a credit card form should be displayed when selecting the method, if its not the case, please check thanks to your browser console if you don't have any javascript errors.

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9 years 5 months ago #204314

Thank you for your reply. I don't have something in the log files with the configuration "Sandbox" or "Beta-Sandbox" and thera are also no Javascript errors - Only warnings that concern jquery and mootools.

Warnings:
- getAttributeNode() sollte nicht mehr verwendet werden. Verwenden Sie stattdessen getAttribute(). mootools-core.js:108
- Using //@ to indicate sourceMappingURL pragmas is deprecated. Use //# instead jquery.js:1
- test08.nordkurier.de/templates/mecklenbook/jquery.js is being assigned a //# sourceMappingURL, but already has one)

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9 years 5 months ago #204403

Hi,

Are you sure that you do not have anything in the HikaShop payment log file (as mentioned in the previous post) ?
Because you have the debug activated in your plugin so you should have at least the paypal pro calls ; when the order is being created.

The "payment log" file is not displaying any javascript or other PHP error stuff ; it is a log for the HikaShop payment plugins.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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9 years 5 months ago #204504

Yes I am sure. Under Configuration > Main > Files I clicked on "See the report" and than an empty Pop Up opens.

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9 years 5 months ago #204536

Hi,

The payment log file has no link to this issue.
First, the paypal pro plugin doesn't add anything to the log in any case due to the way it is done.
And second, your issue is with the display of the credit card form on the payment selection page, not with the payment processing itself as I could see when testing on your website.

I'm not sure why the credit card form is not sliding in when selecting the paypal pro payment method (it looks like a javascript issue, but as you said, no js errors are reported).
So I would recommend to try adding that CSS on your website in order to force the display of the credit card form when necessary:
#hikashop_payment_methods tr.hikashop_checkout_payment_ccinfo {
display: table-row !important;
}
#hikashop_payment_methods tr.hikashop_checkout_payment_ccinfo div{
height: auto !important;
}

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9 years 5 months ago #204565

Thank you very much! Using CSS, the form is displayed and I can complete the order. But Log file is still empty.

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