SOFORT payment (order id missing)

-- HikaShop version -- : 2.5.0
-- Joomla version -- : 3.4.1
-- PHP version -- : 5.6.10
-- Browser(s) name and version -- : all
-- Error-message(debug-mod must be tuned on) -- : reference (order id) not shown

Hello,

my customer is using SOFORT payment and nearly everything seems to work fine (still in test mode), but at the checkout page where you enter your banking information no order id is displayed (see screenshot).

Hello Sabine,
The solution will probably be to directly edit the "plugins\hikashoppayment\sofort\sofort.php" file and add that line :

		$Sofort->setSofortrechnungOrderId($order->order_id);

		$Sofort->addUserVariable($order->order_id);

Hi,

this does not solve the problem.

But when I replace:
$order_text = "\r\n".JText::sprintf('betaling Feeen en ridders: order ',$order->order_id);

with:
$order_text = "\r\n Ihre Bestell-Nr. ".($order->order_id);

it is working

Another (last) problem with SOFORT is, that just after reaching the page where you have to enter your banking information the order is already shown in the backend. Regardless if you click on "CANCEL TRANSACTION".

This is really a problem!

Backend:

Hello Sabine,
Thanks for your feedback.

Another (last) problem with SOFORT is, that just after reaching the page where you have to enter your banking information the order is already shown in the backend. Regardless if you click on "CANCEL TRANSACTION".

Hi Mohamed,

thank you for your quick answer.

Does this mean, that although if a buyer canceled the transaction the order will be shown as created in the backend and that my customer has to delete the order manually if not payment is received?

If so, this is not very satisfying....

Best Regards
Sabine

Hi,

okay, this would be fine.

Maybe it does not work yet (change status to "cancelled") as the SOFORT payment is still in test mode and not activated yet.

Thank you very much for your efforts. The support you are offering for hikashop is really superb!!!

Best Regards
Sabine

Hi,

sorry, but I have to come back for some help.

If the buyer clicks on cancel on the payment gateway, the order status will not be changed from "created" to "cancelled" and the buyer receives an email, that the order has been placed (although he cancelled the transaction)!

This is really worst case as the buyer believes that his cancellation was not recognized.

Any hint?

Best Regards
Sabine

Hi,

seems I walked into a trap...

Great, it is working now!

Once again, your support ist friendly, professional and really helpful......GREAT

Thank you and have a nice day....
Sabine