Credit Card Number is unvalid in the Ivery Payment

  • Posts: 27
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9 years 3 months ago #211727

-- url of the page with the problem -- : pintari.co.za/
-- HikaShop version -- : 2.5.0
-- Joomla version -- : 3.4.3
-- PHP version -- : 5.4
-- Error-message(debug-mod must be tuned on) -- : Credit Card Number is unvalid on the Ivery Payment Pluging

Good Afternoon Support Team.

I have the Hikashop installed om my website everything works great my only problem is with the Ivery Payment Plug in.

On the testing application ID the payments work fine , but with the Live ID the payment doesnt work.

I have contacted Ivery Support team and they said the following :


Good Day


Kindly find the below error received when testing using: 2121212121212121 and 1111222233334444:





May you kindly request for the error to be rectified in order to resume with testing.


Thank you.
--


Kind Regards,
The iVeri Support Team
RN

I replied the following


Good Afternoon

The Ivery Payment Component is in test mode at the moment.

I am using Hikashop as the ecommerce component and installed the Ivery payment pluging from their site.

Please give me feedback on how to solve the problem ?


they replied the following again :

Good Day

Thank you for the mail.

It seems like there's validation of the card number on the site ,the issue can only be solved by the developer of the plugin.


Thank you.

----
Kind Regards,
The iVeri Support Team
RN


Can you guys please confirm what is going on here if I understand the Ivery Plug In component from hikashop itself would be working correclty and me as user doesnt have to fix anything.

Regards

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  • MODERATOR
9 years 3 months ago #211728

Hi,

There is indeed a credit card number check so that the customer can only enter valid credit card numbers before submitting the payment.
2121212121212121 and 1111222233334444 are not valid credit card numbers.
They do respect the Luhn formula but aren't from any valid range of credit card numbers. For example, if the numbers respect the Luhn formula, are 16 characters long and start with 51,52,53,54 or 55, they will be valid and detected as MasterCard credit card numbers. But that's not the case of the credit card numbers your payment gateway support tried.

If you want to deactivate the check on credit card numbers on your website, you can add the line:
return true;
after the line:
function hikashopCheckCreditCard(cardnumber){
in the file media/com_hikashop/js/creditcard.js

That way, they'll be able to use any number they want.

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9 years 3 months ago #211856

Hello Nicholas

Thanks for the reply. My Merchant Live ID is now activated by Nedbank / Ivery.

But I get the following error now when paying.



Do you know where the problem is ? Can you please help with this ?

Regards

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  • MODERATOR
9 years 3 months ago #211860

Hi,

We would need more information on the issue.
Add the code:

if(!empty($error)){
					$this->app->enqueueMessage($error);
				}else{
					$this->app->enqueueMessage($result);
				}
after the line:
$this->app->enqueueMessage('An error occurred.');
in the file plugins/hikashoppayment/iveri/iveri.php and try again.
That should display another error message with more information on the problem.

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9 years 3 months ago #211922

Nicholas thanks again for the quick responses. I spoke to Ivery and they said the following is wrong :

The transaction required 3D authentication process to complete and enable the transaction to process accordingly.

The transaction indicates that 3D secure authentication process was not completed, provided a Bankserv ECI Code: 01

Either cardholder or card issuing bank is not 3D enrolled. 3D card authentication is unsuccessful, in sample situations as:
1. 3D Cardholder not enrolled
2. Card issuing bank is not 3D Secure ready



Kindly advise if you were redirected to the OTP page in order to capture the OTP which should have been sent to the card holder’s phone in order to complete the 3D authentication process?

Thank you,

--


Kind Regards,
The iVeri Support Team
RN


_

I have asked Ivery to give me further details, bellow is their response


Good Day

Thank you for the mail.


When the page would need to redirect you (the cardholder) to the issuing bank’s One Time Pin page to capture the provided unique code/number on the page. The card holder’s card would need to be 3D enabled in order to pass 3D transaction on the a 3D secure environment.

Thank you,

--

Kind Regards,
The iVeri Support Team
RN

My system isnt redericting me to the OTP page do you know what the problem can be ?

Regards

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  • MODERATOR
9 years 3 months ago #211936

Hi,

The payment plugin which was developed for Iveri doesn't support 3d secure.

With the modification I gave in my previous message, you should get another error message with more information so that we can move forward on that issue. What did you get ?

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9 years 3 months ago #212019

Thanks for the ongoing support Nicolas.

I get the following error after i have entered your code : ( see attached )

Is there a way that we can activate 3d secure ? Looks like Ivery needs it now

Attachments:

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  • MODERATOR
9 years 3 months ago #212026

Hi,

Well, it's not that easy. You can't just 'activate' 3d secure.
It needs to be supported by the plugin with code modifications.

Can you change the code:
$this->app->enqueueMessage($result);

To:
$this->writeToLog($result);

Then, do a test again and provide the content of the "payment log file" which is accessible in the Files area of the HikaShop configuration ? That will help us understand what we could possibly do to add that support of 3d secure.

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9 years 3 months ago #212078

I hope this is the log you where looking for :

-- 07.13.15 08:02:32 --
payfast : stdClass Object
(
[payment_currency] => 144
[payment_percentage] => 0
[merchant_id] => 10000100
[merchant_key] => 46f0cd694581a
[debug] => 0
[notification] => 1
[testingMode] => 1
[invalid_status] => cancelled
[pending_status] => created
[verified_status] => confirmed
[payment_min_price] =>
[payment_max_price] =>
[payment_price_use_tax] => 1
[payment_min_quantity] =>
[payment_max_quantity] =>
[payment_min_weight] =>
[payment_weight_unit] => kg
[payment_max_weight] =>
[payment_min_volume] =>
[payment_size_unit] => m
[payment_max_volume] =>
[payment_zip_prefix] =>
[payment_min_zip] =>
[payment_max_zip] =>
[payment_zip_suffix] =>
)
-- 08.20.15 19:53:44 --
<html><head><title>Object moved</title></head><body>
<h2>Object moved to <a href="/Common/Maps.aspx?LogId=1fdb69440ecb401788714499b572a01b&DebugMode=True&Product=LITE&TD_ID=5396671&ThreeDSecureProvider=BankServe">here</a>.</h2>
</body></html>

<!DOCTYPE html>
<html xmlns=" www.w3.org/1999/xhtml ">
<head id="headNewTransaction" MachineName="105IVERIAPPPR02"><title>
Authorise
</title>
<script type="text/javascript">
//Stop returning to page
window.history.forward();
</script>
</head>
<body id="bodyNewTransaction" bgColor="" text="">
<div align="center" id="div1" style="position:absolute; left:0%; top:0%; width:100%; height:100%;">
<form name="formNewTransaction" method="post" action="Authorise.aspx" id="formNewTransaction">
<input type="hidden" name="__VIEWSTATE" id="__VIEWSTATE" value="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/>

<input type="hidden" name="__VIEWSTATEGENERATOR" id="__VIEWSTATEGENERATOR" value="0724AB15" />
<div id="panelNewTransaction" align="center">

<table id="tableRequestingAuthorisation" cellspacing="1" cellpadding="1" align="Center" border="0" width="100%">
<tr>
<td align="right" valign="top" width="40%"></td><td align="left" valign="middle" width="60%"><span id="labelRequestingAuthorisation"><b><font face="arial">Requesting authorisation</font></b></span>
<br />
<span id="labelPleaseWait"><font face="arial">Your transaction is being processed. It may take a while.<br />Please wait for the result message.</font></span></td>
</tr><tr>
<td align="center" valign="top" colspan="2"><span id="labelSecurityNote"><b><font face="arial">Security Note</font></b></span>:
<span id="labelTransactionSecured"><font face="arial">This transaction has been secured via a 128 bit SSL certificate from Verisign.</font></span></td>
</tr>
</table>




To be honest I dont realy understand what all the value information is.

Just a few other question on this subject :

1 : Am I the first person who is using Ivery with hikashop ?
2: If not, did Ivery update their systems ?

Nicholas your support is really great and we are getting somewhere, but Ivery's support sucks really bad. Thumbs up for you.

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  • Posts: 82867
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  • MODERATOR
9 years 3 months ago #212131

Hi,

1. No, you're not.

2. It seems yes since before it was working properly and 3d secure wasn't necessary.

3. Here is a new version of the plugin with modifications to hopefully support that.

File Attachment:

File Name: iveri.zip
File Size:4 KB


Note that this has not been tested. Install it via the Joomla installer and it should redirect you to the 3d secure page of iveri after the checkout.
If that doesn't work, and you get some other error please provide it. It might help move forward. Otherwise, I'm afraid that it will require a proper development, with the integration documentation from iveri and proper testing so that we can modify the plugin to support that (so it won't be a quick fix).

You might also want to use an alternative to iveri.

Attachments:
Last edit: 9 years 3 months ago by nicolas.

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9 years 3 months ago #212139

Hello Nicholas, thanks again for the awesome support.

I first want to make a backup of the site first. Will test it and send you feedback as soon as possible.

Regards

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9 years 3 months ago #212140

Hey Nicholas I have some feedback for you:

After clicking on finnish button, we get the following error:

Fatal error: Class 'JFatory' not found in /home/pintadsd/public_html/plugins/hikashoppayment/iveri/iveri.php on line 214

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9 years 3 months ago #212144

Hi,

Please edit the iveri.php file and replace JFatory by JFactory in the line 214.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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9 years 3 months ago #212153

Hi There,

This is Samora from iVeri's Technical Desk, this has now been escalated to myself. If there are any details that the Hikashop team needs from our side, we would gladly assist.

Kind Regard

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9 years 3 months ago #212154

Hello Samora please to meet you.

Do I need to brief you on whats going on ?

Attached is the screenshot from, error i got after fixing the Jfatory to JFactory.

Regards

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9 years 3 months ago #212157

The problem here is that since last year 3DSecure has been mandated for all eCommerce Platforms by the Payment Association of South Africa and each and every Acquiring Bank should comply.

I noticed that when we receive the post from your website, we then do the necessary to redirect you to the issuer ACS but does not seem that we are getting the form post via a browser and hence the transaction stops there.

I have attached the guide for the guys at hikashop to look at but basically, by posting (redirect without card number, expirydate & Cvv ) the form variables to this url ( backoffice.iveri.co.za/Lite/Transactions/New/EasyAuthoris e.aspx) they should be fine.

Note that you may verify that the response came from us by calling backoffice.iveri.co.za/Lite/Transactions/New/Authoris e Info .aspx Which returns the original form variables so that you can do your validation. Note that this is not a redirect but a form request and requires that the Hikashop team to add a parameter called merchant trace.

Pierre, Note that this will require you to update & customize(Look and feel with logo and color scheme) your payment page in backoffice under Lite -> Configure application-> Live or Test applicationid ->(Dropdown) Customize Card Details Capture Layout. You may ask the support team to assist you on this.

All the above is discussed in the attached.

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Last edit: 9 years 3 months ago by iVeri Tech Support. Reason: na

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9 years 3 months ago #212163

Thanks for the quick response guys, you are all the best.

I have all ready updated the page with logos and so on at the Ivery Back office page.

So if iam correct you guys will fix the redirect from the ivery payment gateway to the 3D Secure OTP page.

Regards

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9 years 3 months ago #212303

Hey guys , thanks again for the help and support.

Is it possible that you guys can give me an ETA on the the ivery hikashop pluging ?

Regards

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9 years 3 months ago #212422

Hi HikaShop Team,

Are you guys making changes to your iVeri Lite Gateway implementation as per above?

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9 years 3 months ago #212423

All what we did on the Pintari website is :

unpublished the ivery payment gatewat and used payfast as an alternative until the Ivery is sorted.

Do you guys need the Ivery payment pluging to be active to continue development ?

I can put the site for you guys on another domain for development ?

regards

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