bank transfer don't checkout

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9 years 1 month ago #216439

-- HikaShop version -- : 2.6.0
-- Joomla version -- : 3.4.1
-- PHP version -- : 5.3
-- Browser(s) name and version -- : Chrome 45.0.2454.101 m
-- Error-message(debug-mod must be tuned on) -- : no error message

Hello,

I'm trying to have bank transfer payment method. It just appears but when i click on "Encomendar" to finish, it just refresh the page, and don't go the confirmation page with bank information for the transfer. I just keep in the same page :(

If you gonna test, please you have to select Portugal Country, and an Portugal District. And minimal of 50€

I have no errors by joomla debug... Can you help me?

Best Regards,
Miguel

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Last edit: 9 years 1 month ago by madde. Reason: changed title + info

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9 years 1 month ago #216456

Hi,

Would it be possible to know a little more about your checkout configuration and about that "multibanco" plugin ?
Because it's possible to finish the order using that "multibanco" plugin ; I think there is something which refuse the order creation when "bank transfer" is selected.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.
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9 years 1 month ago #216495

Hey Jerome,

In my country we have a payment method that is very used in Portugal, i contracted an enterprise who sell the payment method of "multibanco" for hikashop. (You can visit their website in this url: multibase )
It does an ATM payment, it generates a reference so I can go to ATM and pay directly without bank transfer. Is like a service payment.
And it works nicely.

But when i added the "bank transfer" it's just doesn't do the checkout, i have the debug mode in "maximum" and no erros :/
It just refresh the page like it went to a next step page :(

Hope it can be fixed :/

Best Regards,
Miguel

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9 years 1 month ago #216504

Hi,

If you deactivate the "multibanco" payment method, does that solves the problem with the "bank transfer" payment method ?
If yes, then the problem lies in the code of the multibanco payment plugin and you'll have to contact multibase for help.
I've checked your checkout but I don't see any other reason why it would do that.

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9 years 1 month ago #216568

Hey,

Yes I checked now and if I desactivate the "multibanco" payment plugin, the "bank transfer" starts working.
I will talk with multibase for help then, thanks anyway.

I have other post i would like to see if it is possible but i'm afraid nobody gonna awnser, can you check it please?
My order post

Thanks,
Best Regards,
Miguel

Last edit: 9 years 1 month ago by madde. Reason: Problem Solved

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