PayPalPro stopped working after upgrade to Busines

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9 years 3 weeks ago #219015

-- HikaShop version -- : 2.6.0 Business
-- Joomla version -- : 3.4.4

Hi,

After upgrading from Starter version to Business version of Hikashop PayPal Pro payment stopped working.


I tested it on a site with starter version. Everything worked OK.
Right after I upgraded I tested it again. It stopped.

After hitting "Finish' button at checkout nothing happens anymore.

Another site with Business Hikashop is not working as well.

Thank you.

Vrindavan

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9 years 3 weeks ago #219017

Hmmm

It looks like the problem is not in the payment plugin.

originally I created a test item without dimensions and weight. It cost $0.02
Now I created another sample item with some weight and dimensions which cost $1

Now it works.

Another question please.

The payment comes as authorization, not as sale. So I manually have to accept the payment in PayPal. Can it be fixed?

Thank you.

Last edit: 9 years 3 weeks ago by vrindavan.

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9 years 3 weeks ago #219031

Hi,

That's because you've activated the "enable validation mode" setting of your PayPal payment method. Turn that off as it is by default and you won't have to manually accept payments.

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9 years 3 weeks ago #219036

Thanks Nicolas.

What about the giitch for products without dims and weight?

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9 years 3 weeks ago #219040

There is no such problem.
However, PayPal itself refuses transactions lower than $1 so that might explain why you add the problem if your test product costed $0.2

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9 years 3 weeks ago #219065

Nicolas,

Well... There IS such a problem. I am experiencing it right now.

First of all I could process the $0.02 credit card payment while the site had Starter Hikashop installed.

Now. For the same product I cannot pay with any payment methods such as check, bank transfer, PayPal or credit card..

As soon as I updated the weight shipping plugins got involved and everything started to work.

I can send you a link so you personally can try.

Thank you.

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9 years 3 weeks ago #219070

Hi,

Then it probably means that you restricted your payment methods to your shipping methods and have the "force shipping regardless of weight" setting turned off.
Thus, if your product doesn't have any weight, no shipping method is needed and thus no payment method shows up.
But since a payment method is necessary to finish the checkout, the system doesn't let you finish.
Also, normally, at that point you should get an error message.
If you don't, it's probably that your Joomla template is not displaying messages:
www.hikashop.com/support/support/documen...tibility-issues.html

That's just a theory since I don't know how you configured your payment methods, shipping methods, checkout and products... but it's the only one I can think of at the moment.

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