Payment using AlphaUserPoints

  • Posts: 3
  • Thank you received: 0
8 years 11 months ago #223267

-- url of the page with the problem -- : www.ultimatemuscle.co.uk
-- HikaShop version -- : Business 2.6.0
-- Joomla version -- : 3.4.5
-- Browser(s) name and version -- : AlphaUserPoints 2.0.3

We are trying to implement a loyalty point system onto our website using HikaShop and AlphaUserPoints.

I have read the documentations on Hikashop website. I understand that there are 2 user_point plugins (one for earning and one for using). I have no problem with the earning points plugin. However I am having great difficulty with implementing the payment using points system.

When customers choose to pay by points, the AUP points are converted into a coupon. Upon cancelling the coupon, the points are lost and not refunded (I understand that this is because coupon is not destroyed and is still valid).

1. Is it possible to NOT generate a coupon when choosing to pay with points? Can the customer choose whether to use points to discount the price (eg "Do you want to use your points?" YES/NO option and the price updates accordingly).
2. Is it possible to allow the customer to use a certain amount of points and not ALL their points?

Many thanks in advance.

Please Log in or Create an account to join the conversation.

  • Posts: 82867
  • Thank you received: 13373
  • MODERATOR
8 years 11 months ago #223279

Hi,

1. Yes. In the settings of the user points plugin, you have the "Active checkout step" setting to activate the use of the "user points" view. Once you do, in the "Checkout workflow" setting of your HikaShop configuration, you'll be able to add that view to your checkout workflow so that the customer can make this selection himself.

2. No, there is no option to let the customer choose how much points he wants to use.

Please Log in or Create an account to join the conversation.

  • Posts: 165
  • Thank you received: 3
8 years 8 months ago #232407

I am using hikashop version 2.6.1.

1)I have read through your example and through the entire documentation for user points. I need for the customer to choose whether to use the user points to discount the price. Currently it is automatically taking the points off in the first step of the checkout. I took screenshots of my entire setup I even have hikashop userpoints set as the 2nd step in the checkout.

2) Second issue is I can go through the checkout with the settings below and nothing shows at all for the hikashop user points in the workflow. I believe this is because it is already subtracting all the points off in the first step, but I am not sure?


How do I fix both of these issues?

Thanks,

Josh

Last edit: 8 years 8 months ago by jschroeder.

Please Log in or Create an account to join the conversation.

  • Posts: 165
  • Thank you received: 3
8 years 8 months ago #232413

For those of you having problems with this it is because I had virtual coupons enable and it was forcing the discount on the 1st step of the checkout.

How, would I go about having a customers available points show up under the user's control panel? Id like to have that as an option?

Also, I have partial payment enabled and paypal pro at the same time. If you select pay with points it lets you go through the entire checkout process and only pay a partial payment and the remaining balance is not payed. How can I stop this from happening?

I want to be able to pay with my points and then automatically let me pay the remaining balance with my paypal account

Also, I have noticed the points in the checkout seem to only be from what is currently in the checkout during the checkout process. It does not tally up points not used from previous orders. How do I do this?

Thanks,

Josh

Last edit: 8 years 8 months ago by jschroeder.

Please Log in or Create an account to join the conversation.

  • Posts: 82867
  • Thank you received: 13373
  • MODERATOR
8 years 8 months ago #232478

Hi,

1. There is no option. But it's quite easy to add. Edit the file "cpanel" of the view "user" via the menu Display>Views and add such code at the bottom:
<?php
$user = hikashop_loadUser(true);
echo $user->user_points;
?>

2. I'm not following you with the points and PayPal Pro. Could you provide an example with some screenshots so that we can better understand the situation ?

3. The points available are what you have in the "User Points" custom field that you created. If you have 0 in there, then you have no points available. If you activated the virtual points setting, then the point of the current cart will be available on top of that.
The points of an order are added to the user points custom field of the user when the order is confirmed. So if you setup the points system after the orders, it's normal that they aren't taken into account.

Please Log in or Create an account to join the conversation.

  • Posts: 171
  • Thank you received: 9
8 years 8 months ago #232628

Hi!

Unfortunately the AUP plugin is no longer available on the given URL.

Would you be so kind to attach the plugin here (or anywhere) to be able to use? Without it, our migration process from VM2 to HikaShop was useless...

Regards,
PePe

Last edit: 8 years 8 months ago by pepecortez.

Please Log in or Create an account to join the conversation.

  • Posts: 82867
  • Thank you received: 13373
  • MODERATOR
8 years 8 months ago #232649

Hi,

I'm not following you.
The AUP plugin has never been available as a separate download. It was always installed with HikaShop by default.
And it has been replaced by the HikaShop User Points plugin and the HikaShop User Points payment plugin.
These two plugins offers more functions than the old AUP plugin, and support both user points with a custom field AND user points with AUP. So there is no problem using these new plugins in order to do the same as you were doing before.
And of course, these plugins are also installed by default with HikaShop. So there is nothing to download.

Please Log in or Create an account to join the conversation.

  • Posts: 171
  • Thank you received: 9
8 years 8 months ago #232711

nicolas wrote: Hi,

I'm not following you.
The AUP plugin has never been available as a separate download. It was always installed with HikaShop by default.
And it has been replaced by the HikaShop User Points plugin and the HikaShop User Points payment plugin.
These two plugins offers more functions than the old AUP plugin, and support both user points with a custom field AND user points with AUP. So there is no problem using these new plugins in order to do the same as you were doing before.
And of course, these plugins are also installed by default with HikaShop. So there is nothing to download.


Oh damn, sorry. I've just started reading over the documentation, and as the link link do not worked, I thought maybe it's also a plugin that has been developed by Bernard (AUP's developer), and as the alphaplug.com is no longer available I thought for the worst. Now finally I recognized the plugin which gives points for orders. Thanks for your patience!

Please Log in or Create an account to join the conversation.

Time to create page: 0.097 seconds
Powered by Kunena Forum