Paypal Payment error Joomla 3.5.1

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8 years 7 months ago #235687

-- HikaShop version -- : 2.6.1
-- Joomla version -- : 3.5.1
-- Error-message(debug-mod must be tuned on) -- : Hello,

I just updated to Joomla 3.5.1 and the Paypal payment method doesn't work. Instead of redirecting to Paypal payment pages it comes up with an error. I have now restored my website, but hopefully it's something that you can take a look at.

Many thanks,
Hal

Hello,

I just updated to Joomla 3.5.1 and the Paypal payment method doesn't work. Instead of redirecting to Paypal payment pages it comes up with an error. I have now restored my website, but hopefully it's something that you can take a look at.

Many thanks,
Hal

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8 years 7 months ago #235693

Hi,

You need to update your HikaShop. Only HikaShop 2.6.2 (that we released yesterday) is compatible with Joomla 3.5.1.
You can download it via the menu My account>My subscriptions on our website and install it on your website in order to fix the problem.

The following user(s) said Thank You: ezoer

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8 years 7 months ago #235712

Thanks Nicolas,

If I update to the latest Hikashop, will my structured data still be handled by the plugin?

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8 years 7 months ago #235714

Hello,

What do you exactly mean by structured data ?

By updating/upgrading HikaShop version you won't loose any information. It will just update the files and add new columns in the database if required.
Your views overrides (via "Hikashop->Display->Views"), css overrides, language, configuration, orders, products will stay intact.

But careful if you have modified directly an HikaShop file and you didn't use the backend interface for that. Because you could loose your modifications.

Making a backup is always a good security.
Note that You'll find more information about it through the documentation : www.hikashop.com/support/documentation/5...-install.html#update

Last edit: 8 years 7 months ago by Mohamed Thelji.

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8 years 4 months ago #245362

Hello,

I'm running Hikashop 2.6.1 and my host has just automatically updated my Joomla version to 3.6.0.

I have checked my website and it seems to be running correctly. Last time I updated to 3.5.1, I was getting a Paypal payment error. Am I missing something?

Thanks,
Hal

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8 years 4 months ago #245388

Hi,

Hard to say. First, you didn't provide the exact error message you had.
So we don't even know precisely what was the problem.
And we added several fixes in HikaShop 2.6.3 for Joomla 3.5.1 because they had changed stuff regarding the email sending. But maybe they reverted their changes with the 3.6.0 as it was breaking many extensions.

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