order cancelled when payment is aborted

Hi,

It's normal that the order is cancelled when the payment is aborted.
Normally, at that point the customer is then brought back to the checkout so that it can pay again with the creation of a new order at the end of the checkout.
If that's not the case, it's probably that you don't have the "Clean cart when order is" setting set to "confirmed" in the HikaShop configuration. So please check on that.

Hi,

Normally, when the user cancels the payment and returns to the checkout with his order cancelled, he can choose another way to way and click on finish again to go the the other payment plateform for the payment. The system will just recreate a new order with the exact same data as the first one except for the payment method.
So it does what you're talking about.

Nevertheless, if you want to not have the cancelled orders, you can remove the line:
$class->save($newOrder);
in the file components/com_hikashop/controllers/order.php
That way, the order will stay created.

Hi,

Normally, when the user cancels the payment and returns to the checkout with his order cancelled, he can choose another way to way and click on finish again to go the the other payment plateform for the payment. The system will just recreate a new order with the exact same data as the first one except for the payment method.
So it does what you're talking about.

Nevertheless, if you want to not have the cancelled orders, you can remove the line:
$class->save($newOrder);
in the file components/com_hikashop/controllers/order.php
That way, the order will stay created.

He can, thanks to the cancel button on the orders listing.
This button will display if you configure the statuses in the setting "Cancellable orders statuses" of the HikaShop configuration.

Hi,

Oh, I see.
Then instead of deleting that line, add that code before it:

$redirect_url = JRequest::getVar('redirect_url');
		if( empty($redirect_url) )