WorldPay Business Gateway not returning

-- HikaShop version -- : 2.6.3
-- Joomla version -- : 3.4.8

I have read everything I can on this subject but I can find no solution.

I have got the correct callback in the WorldPay admin setting and this all matching, orders are successfully being completed in the test environment, however I cannot despite trying , get the browser to return to the store upon completion of the Worldpay transaction. It just sits there on the 'Thank you for your simulated payment' page of WorldPay.

Can anyone suggest where I might be going wrong please :0(

I have payment response enabled and URL set to <WPDISPLAY ITEM=MC_callback>

I have tried it with and without shopper response, but all just stops at the same point whether successful or failed.

Please don't direct me to the Documentation here or on Brainforge, neither helped.

Thanks Nicolas, I attach the screenshot and also the array...

(
    [instId] => XXXXXXX
    [cartId] => 26
    [amount] => 24.4776
    [currency] => GBP
    [desc] => 
    [MC_callback] => http://XXXXXXX.com/index.php?option=com_hikashop&ctrl=checkout&task=notify¬if_payment=bf_rbsbusinessgateway&tmpl=component&lang=&Itemid=1157
    [fixContact] => 
    [hideContact] => 
    [name] => XXXXXXX,
    [address] => Here Street,
Carmarthen
    [postcode] => XXXXXXX
    [country] => GB
    [email] => XXXXXXX@gmail.com
    [tel] => XXXXXXX
    [testMode] => 100
    [C_item_name_1] => Training Polo: L
    [C_item_number_1] => MALPAS-VXTPBR_4
    [C_quantity_1] => 1
    [C_amount_1] => 20.99
    [C_item_name_2] => Shipping
    [C_amount_2] => 3.49
    [C_quantity_2] => 1
    [item_number_2] => manual
    [C_discount_amount_cart] => 0
)

Hi Philip,

Thanks for looking at this, I attach the spec screenshot.

Hi Philip,

Plugin was latest, I have upgraded Hikashop, from 2.6.1 to 2.6.3

Attached new screenshot.

I await your instruction, many thanks

Hi Phillipe,

Sorry for the delay in responding, we have been having mega-problems getting worldpay to communicate.

The site is now switched live and validated.

We have put through a live transaction, we have received notification of transaction completion to Hikashop Orders Section.

However, we are still stuck on this final page and no callback to the site. Could you help any further please?

Hello,
I have exactly the same issue. Does the return url only work when using the production mode of WorldPay and not Test Mode?

This is what I have on my config and plugin screesn

Please help!

Lee

Phillip,
I have now had help from Worldpay and the redirect is now running correctly and directing back to my site. However the url I am using results in an error page:

www.MYDOMAIN.COM/index.php?option=com_hi...ckout&task=after_end

The page isn’t redirecting properly

Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

Is this the correct return URL? do i need to configure something within HikaSHop?

Philippe,
I do not have a custom after_end setup, this is the error message I get attached.

Lee

Philip,
I have tried in numerous browser with SEO turned off. There are no custom templates being used and I'm still getting the same error message no matter which browser.

is there any configuration I need to check?

Lee

This is the code in my after_end file:

<?php
/**
 * @package	HikaShop for Joomla!
 * @version	2.6.3
 * @author	hikashop.com
 * @copyright	(C) 2010-2016 HIKARI SOFTWARE. All rights reserved.
 * @license	GNU/GPLv3 http://www.gnu.org/licenses/gpl-3.0.html
 */
defined('_JEXEC') or die('Restricted access');
?><?php
$app = JFactory::getApplication();
$app->enqueueMessage( JText::_('THANK_YOU_FOR_PURCHASE') );

Philip,
That iss weird! I had SEO URL's turned off in the backend but still had a .htaccess file on my root. When I renamed the file it then processed correctly. What is the issue with the htaccess file? As I will need it to activate the SEO URL's once the site is live.

I have attached the htaccess file.

Lee