paypalpro not sending emails

-- HikaShop version -- : 2.6.3
-- Joomla version -- : 2.5.28
-- PHP version -- : 5.3.29
-- Browser(s) name and version -- : any
-- Error-message(debug-mod must be tuned on) -- : none

Hi

The paypalpro plugin isn't sending any emails to customers or to the site owner after Hikashop update
I can see it created the order in the admin but no emails are sent

I've checked the server log and can't see any issue there

I did read the other recent thread on the same subject but not sure if its relevant

thanks
Paul

Hi Nicolas

Email history for the paypalpro is not showing any emails sent, emails are sent for the other paypal payment and account details

I'm not sure where to look for regarding hikashop configuration or settings in the emails - I'm concerned I may break the ones that are being sent out

Thanks again
Paul

Hi nicolas,

They are all published bar the ones not used

I've attached a screenshot

Thanks
Paul

Hello Paul,

Can you edit the file "Paypalpro.php" and add this line :

$do = true;

 function onAfterOrderCreate(&$order, &$do) {
 	$this->loadOrderData($order);
	$this->loadPaymentParams($order);
	if($this->app->isAdmin())
		return true;
	if(empty($order->order_payment_method) || $order->order_payment_method != $this->name)
		return true;
	if(empty($this->payment_params))
		return false;

	if(!empty($this->transaction_id)){

Hi Mohamed,

I see two files named like that should I add it to both?

/farangshop.co.uk/plugins/hikashoppayment/paypalpro

/farangshop.co.uk/administrator/components/com_hikashop/extensions/plg_hikashoppayment_paypalpro

Is this what the file should look like with the added line?
(file attached)

Cheers
Paul

Thanks I've added the file to /plugins/hikashoppayment/paypalpro

I'm not sure if the edit I attached above is correct as its not working at the moment

Cheers
Paul

Hello Paul,

That's weird, can you send us a temporary FTP access to your website so that we can check it for you ?
You can send it through our contact form, please don't forget to specify a link to that thread in your message :
www.hikashop.com/support/contact-us.html

Thank you.

Hi Mohamed,

I sent two emails yesterday - my apologies was a bit tired so the first email didn't actually include the ftp details
I resent immediately once I'd realised

Many thanks
Paul

Hello Paul,

It's ok, I just added the modification on your "paypalpro.php" file can you test it again and tell me if emails are correctly sent ?

Thank you.

Hi Mohamed,

I just placed a test order and no emails sent or received

Cheers
Paul

That's weird, I correctly replace the code of your PayPal pro plugin. Can you also give us a temporary access to your back-end so that we can directly check and test it ?
You can also send it through our contact form, please don't forget to specify a link to that thread in your message :
www.hikashop.com/support/contact-us.html

Thank you.

Contact form email sent

Many thanks
Paul

Hello Paul,
After a lot of tests, we figured out from where the issue was coming so, can you edit your "Paypalpro.php"" file and change these lines :

$class = hikashop_get('class.cart');
$class->cleanCartFromSession();

//$class = hikashop_get('class.cart');
//$class->cleanCartFromSession();

Hi Mohamed,

I think its working will confirm or not with the shop owner tomorrow / today

Cheers
Paul

Hi Mohamed,

The owner has confirmed it is working as expected

Cheers
Paul

Am I able to upload the plugin to other sites? - just wondered if the download had been updated?

Thanks
Paul