PayPal Express Checkout sandbox issue

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8 years 3 months ago #247362

-- HikaShop version -- : HikaShop Essential 2.6.3
-- Joomla version -- : 3.6.2
-- PHP version -- : 5.4.45
-- Error-message(debug-mod must be tuned on) -- : No error message. Screen goes blank!

Express checkout works when Sandbox mode is disabled - send the info to PayPal and checkout works. But when I enable Use Sandbox, any attempt to check out with PayPal the screen goes blank, no error messages. Nothing in View Source, either.

Any ideas? My clients would really like to be able to TEST the checkout process.

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8 years 3 months ago #247363

Hi,

A complete blank page can be related to a PHP fatal error.
You should take a look in your PHP error log in order to get more details.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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8 years 3 months ago #247724

Nothing in the PHP error log. Nothing in debug output. Any other ideas?

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8 years 3 months ago #247739

Hi,

And if you activate the debug mode of the PayPal Express checkout plugin and do a test again, do you get something in the payment log in the Files section of the HikaShop configuration ?

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8 years 3 months ago #247783

I get this in the payment log file:

-- 08.17.16 07:47:57 --[paypalexpress]
View on data recieved from Paypal (step 1) :\n\n -- 08.17.16 07:47:57 --[paypalexpress]
Array
(
[option] => com_hikashop
[ctrl] => checkout
[task] => notify
[notif_payment] => paypalexpress
[tmpl] => component
[hash] => 1471441670
[setExpressCheckout] => 1
[hikashop_payment_notification_plugin] => 1
)

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8 years 3 months ago #247812

Hello,

So, you recieve Paypal notification but something went wrong...
Can you provide a Sreenshot of your payment plugin please ?

Note : Don't forget to hide you Paypal references !

Awaiting news from you.

Regards

Last edit: 8 years 3 months ago by Philip.

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