Stripe white page after order is processed

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8 years 1 month ago #252489

-- HikaShop version -- : 2.6.4
-- Joomla version -- : 3.6.2
-- PHP version -- : 7.0

Hi,

after the order is completed and processed by Stripe we get a blank page or an error like the one in the bellow image.

thanks!

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8 years 1 month ago #252490

Hi,

Could you try again after activating the error reporting and debug mode settings of the Joomla configuration ?
Do you get an error message with more information on that page ?
Otherwise, could you look in the PHP error log of your web server for the error message corresponding to that page ?

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8 years 1 month ago #252779

Hi,

I get this error:

0 Class 'Sh404sefFactory' not found



Once I've disabled the sh404SEF everything is working perfectly like in the following image:



thanks!

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Last edit: 8 years 1 month ago by michaelmyth.

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