Blank Side after transaction with postfinance plugin

-- url of the page with the problem -- : www.bodystuff.ch
-- HikaShop version -- : 2.6.3
-- Joomla version -- : 3.6.2
-- PHP version -- : 5.6.33
-- Browser(s) name and version -- : Chrome
-- Error-message(debug-mod must be tuned on) -- : Blank URL Site

Hi Guys

I've got a little problem with you postfinance payment plugin. First thanks for it...the swiss people like to pay with it.

But there is some error i coudn't find.
The transaction goes right...no problem!
The authentications goes also without problems.

But....when the transaction is done and it goes back to my side.....it shows a blank site!

Here is the url he wants to open:

http://bodystuff.ch/index.php?option=com_hikashop&ctrl=checkout&task=notify¬if_payment=postfinance&tmpl=component&lang=de&Itemid=143

I've also attached the filled formula for the payment as screenshot.
And i have filled the same back URL in Postfinance Backend as in the hika plugin. It is : bodystuff.ch/index.php/shop

Thanks for help
Marsi

Hello Marsi,

We'll need more information about your issue so can you :
- Check that the debug mode option is ON through your PostFinance payment configuration page
- Test it again
- Check your Payment log file content through "Hikashop->System->Configuration->Main" by using the "See the report" button of your Payment log file option.
- Show us its content

Thank you,
Best regards,
Mohamed Thelji.

Hi Mohamed

I forgot to fill up the accept URL in postfinance backend.

The redirect is now ok with the error: Transaction Failed with the status number : 5

Is that a normal error because postfinance plugin is still in test mode?

Best wishes Marsi