When i purchase anything using Stripe payment Gateway, then it's generating erro

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7 years 11 months ago #256376

-- HikaShop version -- : 2.6.4
-- Joomla version -- : 2.5.11
-- PHP version -- : 5.3.28
-- Browser(s) name and version -- : Chrome and firefox
-- Error-message(debug-mod must be tuned on) -- : When purchasing a part in HikaShop, I get the following error:
Error charge : This API call cannot be made with a publishable API key. Please use a secret API key.

Hello
Page URL: www.cleandesigns.com/parts

I get the following error:
Error charge : This API call cannot be made with a publishable API key. Please use a secret API key.
please see screenshot: awesomescreenshot.com/09466xkoe1
please help me

Thanks

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7 years 11 months ago #256393

Hi,

This indicates that the information that you entered in the settings of the payment method are wrong. Please check them with the merchant support of Stripe.

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7 years 11 months ago #256515

Thanks for your reply

Now publishable and secret API key issue is fixed but i got another issue
please check this screen-shot: awesomescreenshot.com/02c66z0l57
How can i fix this, please help me asap

Thanks

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7 years 11 months ago #256516

Hi,

I would recommend to follow the instructions in the last post here:
github.com/stripe/stripe-php/issues/180
The error "Must provide source or customer." indicates that the token sent back by Stripe is not sent to HikaShop or is empty.
Either there is a bug with your merchant account, or you have a javascript error on the page.
So the first thing to do is to look at the javascript error log of your browser on that page and see if you have any error.

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