Paypal is not working

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7 years 11 months ago #257159

-- url of the page with the problem -- : internet research
-- HikaShop version -- : Business Version
-- Joomla version -- : 3.6.1
-- PHP version -- : 5.6
-- Browser(s) name and version -- : Chrome
-- Error-message(debug-mod must be tuned on) -- : I installed Business version and Paypal sandbox is not working please check.

Hello,

I installed Business version and Paypal sandbox is not working please check.

Thanks

Last edit: 3 years 2 hours ago by naveedm.

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7 years 11 months ago #257161

1- I have an other question about this Quantity and Button

prntscr.com/dglmog

where i can hide quantity and want to center button where i can do that

2- Payment Checkout step by step

prntscr.com/dglnf8

I want to on this option Payment step by step as i am using Business version this option should be in this version I tried to turn on but it is showing like this

prntscr.com/dglogz

Please let me know asap.

Thanks

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7 years 11 months ago #257165

Hi,

0. Please explain what is not working ?
I've checked on your website and I'm able to finish the checkout with PayPal, and I'm redirected to the PayPal payment gateway to finish the payment: take.ms/2DDM5
If there is a problem after that with the payment, then you need to check with the PayPal support because the checkout and the redirection from the end of the checkout to PayPal, which are handled by HikaShop, work fine.

1. You can modify that with CSS code that you can add in the frontend CSS of HikaShop.
Here is a tutorial which explains how to edit the CSS of HikaShop:
www.hikashop.com/support/documentation/1...ize-the-display.html

2. Turn on the "use bootstrap design" setting of the HikaShop configuration, and configure the "checkout workflow" setting on several steps:
www.hikashop.com/support/documentation/2...eckout-workflow.html

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7 years 11 months ago #257224

Please check i have sent you PM message please login and try to buy anything then you can find issue.

Thank you.

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7 years 11 months ago #257289

Hello,

I have a question about email.

We want to send email after make payment don't want to send send order creation email please let me where i can stop order creation email.


Thanks

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7 years 11 months ago #257256

Hi,

1. Please don't use the PM system of the forum but our contact form if you want to provide private information:
www.hikashop.com/support/contact-us.html
And make sure that you provide a link to the thread you're talking about.

2. Please use a more complex password for your backend. You'll get hacked (you might already be).

3. The return from PayPal to your website is handled by PayPal. You say it doesn't work. In what way it doesn't work ? The link you've set in HikaShop is valid so if you don't get redirected to it after the payment, then it means that there is a problem with the settings of your PayPal merchant account and I would invite you to contact the PayPal support in order to check with them.

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7 years 11 months ago #257334

Ok.

Thanks for your suggestion one more issue i am facing when it redirect to paypal it is showing different language please check attached screenshot.


Thanks

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  • MODERATOR
7 years 11 months ago #257339

Hi,

That's normal.
HikaShop doesn't send the current language of the website to PayPal so that PayPal can automatically choose the language to use based on the preferred language configured by the customer in his browser.
That way, if the website is only in English but you speak Japanese, the PayPal payment page will be in Japanese to better accomodate you.
So if you see French when you reach PayPal, it simply means that you configured your browser to have French as your preferred language.

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